Logo in 60Reviews of logoin60.com

I tried this company before all the COVID stuff happened. All the logos were generic. If you suggest colors or even have an idea they ignore it. They promised examples, and never even took in to account any of the ideas I suggested or wanted to try. I asked for a refund multiple times and they just kept suggesting that I let them try again. I called and you know their number never answers, and I called and called. I finally get them on chat. They decided to to give a refund 8 months later of half! they sent this googledoc form to fill out and so I filled it out and explained everything on 09Jul. They kept blaming it on me for the time lapse but the last message received was that they'd send new logo examples for me to consider. Then about 20 days later, they refilled out the form and used my email address, but the date was now 30Jul. They wrote in the reason stating that I no longer wanted the LOGO!!! I keep telling them that they are shady, because they never provide anything that you actually asked for. They do not incorporate anything you suggest. They try to avoid refunds and just so you know that wording of unlimited logos...is for ONE LOGO!! You have no choice but to buy it because they waste the tries with logos they know that you do not even want. I kept every email and even have screenshots of the two forms. I am pretty sure that every positive remark here, is written by them.

I recently paid Logo in 60 to create an E-Commerce website for my business, however the experience was less than ideal. Initially their response time was very fast, until they got my money that is. Once I paid them to begin design on the website updates became irregular and it became difficult to contact them. When I did get a response, the English was broken and it was very difficult to understand. After weeks they sent me the very fist concept of my site. This was little more than a WooCommerce template with a few images (of products I don't even sell), it did not even have my logo or colors on it. I then proceeded to try and work with them to get my colors, my logo, and some basic information about my company on the website. It soon became clear that they are not at all graphic designers, I was only going to be receiving this template with minor modifications. After another few weeks of trying to push them in the correct direction with very slow progress they began to try an upsell me. First they wanted me to pay for "Advanced SEO", although the package I purchased claimed to come with SEO. After I turned that down they tried to get me to buy "Content writing" from them, even though I could hardly understand their emails because the English was so poor. Finally they tell me that the package I purchased did not include a place for customers to view past orders (which their website said it would). So they offered to upsell me the feature for an additional $1000. All of this was going on while the actual web design was virtually still just the basic template. After not getting any significant progress made and the continuous upsells and deception I asked them for a refund as they had told me they had a 100% money back satisfaction guarantee when I made my purchase. It turns out however that in their terms of service they have a single line that states that the money back guarantee is voided as soon as you ask for your first revision, which in my case was when I asked them to actually place my logo on the initial template they sent me... After many days of fighting with them I ended up getting only a small portion of my money back, and zero usable web design. Save yourself from the headache of working with this company and find somewhere else to get your work done.

Terrible service after they receive your money. I was promised many things and few delivered. Yesterday, I even discovered that my leads didn't link so I wasn't receiving them. I strongly advise not to buy.

Very bad experience with this company! I paid them a lot of money to build a website for me. They did not provide to me what they said they would and after almost 1 month of waiting I had to hire a different company to build a site and it was done in a week. Beware!!

Didn’t get a chance to look at their site. They asked me questions repeatedly on chat the minute I went to the website. Chat pop up kept interrupting my browsing every two seconds. Yikes!

Its September 13, 2019 I am updating my review. This review is intended for logoin60.com Mark, you were the very first person to assist my company and you satisfactorily delivered on the request we initiated at that time. Where the service began to go downhill is when you guys won our business back and TOTALLY dropped the ball for what now seems to be intentional. Robert was the name we were given for the individual that became very unprofessional in his communication, laughing at issues that were clearly frustrating to us. John was the name we were given for the individual that contacted me right before his shift was ending to provide a service that was pastdue. John understood that what he was providing was not what we desired. John hung up on me as I was patiently waiting on his attempt to rectify the issue we confirmed he understood. I immediately called back, John had left and ended his shift for the day. John didnt even have the decency to contact me when he returned. John and I spoke recently since his unprofessional behavior, and John had the nerve to attempt to throw in our face what they have done and made it seem like the poor service Logo In 60 gave me was all my fault. John went on to take notes of the same information that was provided to Robert months ago and NO ONE HAS DELIVERED ANYTHING THAT WAS PROMISED TO US AND EVERYONE NOW UNDERSTANDS THIS! On Friday, September 6, 2019, John promised after taking the notes I mentioned were provided to Robert months ago, that we would hear back from them on the following MONDAY....well today is FRIDAY and we have not heard a peep from Logo In 60. I also learned that Logo In 60 opened a ticket to have this review removed rather than stepping in and yielding satisfactory results. Logo In 60 is NOT CONCERNED IN THE LEAST BIT ABOUT CUSTOMER SATISFACTION because if they were all of my complaints and posts could have been addressed by now and I would have more than happy to update my post with a positive review. Instead I just got an email saying that they will allow me to speak directly with their "legal team." HIGHLY DISSATISFIED POOR COMPANY TO USE TAKE YOUR BUSINESS ELSEWHERE UNPROFESSIONAL RUDE INCOMPETENT All of the above describes every person's conduct except Mark that I have dealt with when I made the mistake of giving Logo In 60 my business. More review to come. The public should know all about my experience so they can avoid this TERRIBLE COMPANY We are very dissatisfied with the service that logo in 60 has provided to our company. They do not follow up, they disregard what you suggest/request, they cannot be contacted because they use "TextNow" numbers, they laugh during serious conversations, they set expectations then fail to deliver on them and do not provide any feedback after they have failed to engage, they are unprofessional, they suggest that a team is handling your concerns but the quality of the service they provide seems to all be provided from one person rather than a team or company. They do not follow instructions. They have poor communication skills. When I asked for a member of management so we could inform of the extremely poor service we were being provided I was not allowed to speak with one. When I requested contact information for management it was never provided. They have been paid for their services in full yet we have not received what we suggested we needed and Logo In 60 has caused my company to lose money. The work they did is still incomplete after multiple months. They are not equipped to manage large tasks, unless its simplistic logo designs. Will definitely be in contact with the Better Business Bureau and will be sending a letter to whomever ows this excuse of a professional establishment. EXTREMELY BAD DECISION TO DO BUSINESS WITH THEM!!!!