Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
62 reviews
Logo Design GeniusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Logo Design Genius is the leading logo design company with the largest in-house custom logo design team.
Logo Design Genius (logodesigngenius.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 10 reviews with 1 star · Clear filters
I wanted to like this company but they have the worst customer service I've ever experienced. My design was late, misprint ed and when I asked for a refund the folks named "Khan" & "Sherry" refused to give me a refund and got so riled up by the conversation he cursed at me, called me names and hung up on me. WORST COMPANY EVER. THERE IS CHEAPER AND MUCH BETTER QUALITY ELSEWHERE. $75 GONE!
By Robert R.
These guys are a joke.....tried to purchase a $68.99 package and they charged my CC $6899. Then when I called them about, the smart-mouthed rep not only did NOT apologize, but instead ran his mouth, talked over me and some how tried to blame it on American Express and Discover. That's right, they tried to charge both cards....$14k for a $68.99 charge. THEY DID NOT CATCH THE ERROR< MY CREDIT CARD COMPANIES ALERTED ME OF THE CHARGE. UNPROFESSIONAL smart-asses.
By Kimberly D.
Response from Logo Design Genius· Apr 4, 2019
Hello Kimberly, We do sincerely apologize on behalf of our representative, and would appreciate you sharing the details of your call with him/ her for us to take strict action. Conversely, we are still unsure as to why you were charged more as we did check our system and did not find any issue. Although your amount was refunded on same day. Please email us at [email protected] and share your call details Best Regards, Support Team Logo Design Genius
