Logo Design 360Reviews of logodesign360.com

This has been an absolutely horrible experience. A month in I'm still not getting what I asked for. The constant upsell. I just wish this company would refund my money - or just let me be. I tried to call some of the customer service numbers and several just end up with a disconnected line. I cannot urge you enough to spend your money elsewhere

Basically you get nothing but a teaser design logo for the advertised money. The upsell at every turn and you get hit with a $600-$1000 price tag to register with USPTO before they release it to you. So $70 flushed in the toilet.

SCAM! Communication has been dismal. Delivered only 4 initial designs, paid for 5. Every step they are trying to upsell you on every other package and have zero interest in discussing what you actually want and paid for. Only sent HALF of the files we paid for. We have zero confidence that anything they’ve provided is original. Now that I see the rest of the reviews it all makes sense. Please don’t bother, you will be ripped off. They will inevitably respond to this saying they care and want to make it right but it’s all part of the master scam they have in place. Don’t believe it.

First, please look at the fact that all the 5-star reviews come from people who've only ever left 1 review here. There are no 2/3/4 star reviews, but there are a bunch of 1 star reviews claiming SCAM. Clearly, the company is greasing the wheels for good reviews. The first person we worked with sent 2 logo ideas (3 short of 5 that were promised for the fee we paid). When I emailed back requesting a variation, he never replied. I had to contact a new person through their website's chat feature and essentially start over. We later discovered that the one logo we liked from the first round (from the designer who never responded to our follow ups) was stolen in its entirety from the stock photo and graphics website, Alamy. After a little more searching, some of the other designs they sent were very similar to ones from the same site and others. Obviously, this tipped us off that this is not a reputable company, and we won't be using anything remotely close to their logo "ideas." But just today we got a phone call from the company claiming that within the last week, someone else has filed a trademark for our exact company name (which we've been using for 20+ years). What are the odds? Not to worry -- for only $499, he was willing to submit our trademark application, which he implied would keep us from "getting sued for thousands of dollars." I feel really bad for any business owners who would fall for this scam, big or small. No one deserves to be defrauded like this, and we will be filing a BBB report.

I have had the absolute worst experience with this company. I paid for my logo, web design and hosting package and still don't have what I paid for. DO NOT trust this company. After doing more research I found they don't even have a social media presence. What company that sells branding and advertising doesn't use those same channels to brand their own business? I am contacting the BBB.

AVOID. They make you write a review before you get your design back so if you see 5 star reviews, you know why. They constantly upsell you! Good luck asking for changes to anything because if you ask to change one thing they change three. I was asked to include JAY ANDERSON's name in my "5 star review" which I did. Well, JAY ANDERSON, your name is included here again. Still don't have what I paid for MONTHS later. The frustration of this process has been beyond anything reasonable. Also, I couldn't get to my previous review so if you see it - its garbage. Not sure this site even lets you change a review.