Service ticket answered in 30 minutes!
Automatic renewal failed due to a new card I was issued. I opened a support ticket to enquire and it was resolved and invoice paid for in 30 minutes. good stuff!
By D F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
58 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LogicWeb is a veteran global web hosting provider since 2004. Providing exceptional customer service not found in typical "big corps". Our Trust Pilot reviews prove our dedication to awesome services and happy customers. Services Provided Include: Domain Registrations & Transfers, Shared Web Hosting with cPanel / Litespeed, Reseller Web Hosting with cPanel / WHM / Litespeed, VPS Linux Servers with NVMe Standard, Dedicated (Bare Metal) Servers with SSD, NVMe, 1G / 10G Unmetered Port Options, Bulk IPv4 / IPv6 Leasing.
LogicWeb (logicweb.com) has 58 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 51 reviews with 5 stars · Clear filters
Automatic renewal failed due to a new card I was issued. I opened a support ticket to enquire and it was resolved and invoice paid for in 30 minutes. good stuff!
By D F.
LogicWeb has been extremely helpful. Their support is super fast and friendly. I forgot to cancel my subnet and contacted 1 day after renewal asking for a potential partial refund, and they gave me a FULL one. Fantastic service, I will definitely be back when I need more ipv6 ranges.
By Timothy W.
Response from LogicWeb· Jun 5, 2024
Thank you for your kind review Timothy. We're glad you're satisfied with our services.
I needed an LOA turned around very quickly and they got it done for me - i even messed up the ASN and they corrected it and got it back to me in lightning speed. Great experience! Very professional support team!
By Paul M.
I recently had the pleasure of experiencing LogicWeb's services, and I am genuinely impressed by their outstanding performance. Right from the start, their customer support team was incredibly welcoming and helpful. They were not only fast in responding to my queries but also displayed a level of friendliness and professionalism that is rare in the industry. Every issue I encountered was addressed with utmost efficiency and expertise. Their technical support team demonstrated a deep understanding of their services, providing solutions that were both effective and easy to understand. It's clear that customer satisfaction is a top priority for LogicWeb. What really stood out for me was how they managed to resolve all my issues promptly without compromising the quality of service. Their ability to consistently deliver such a high standard of support is commendable. I am thoroughly satisfied with my experience with LogicWeb and would highly recommend them to anyone in need of reliable web hosting services with top-notch customer support. They truly set the bar high for what excellent customer service should look like. Thank you, LogicWeb, for your exceptional service!
By Jane Montana Granma S.
Best provider in this world
By Mohamed A.
Good quick and helpful support
By Trenton
Great Company Great Service I have been using them since 2006. And whenever I had any issue they're always a ticket away and resolve it quickly.
By HF
When I experienced technical problems on the site, the support crew went above and beyond to help me get back up and running, even assisting with Apps I had installed on their platform that they weren't directly responsible for.
By Owen H.