Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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140 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lofty is an expert-reviewed, online marketplace for valuable fine art, antiques and collectibles. Each Lofty item is reviewed and valued by Lofty's carefully selected network of experts, which includes qualified appraisers, current and former auction house specialists, reputable dealers, and other art world professionals with decades of experience evaluating items in their specialties. We believe buying art and antiques should come with complete peace of mind, and stand behind this commitment with a 5-year Authenticity Guarantee and a 100% Money Back Satisfaction Guarantee within seven days of delivery. Building sustainable, trusting relationships with clients is Lofty’s top priority.
Lofty (lofty.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 80 reviews with 5 stars · Clear filters
I recently purchased an oil painting through Lofty. I wasn't sure what to expect. I would definitely recommend this company - they have amazing customer service and answered all my questions immediately. They also stayed in touch until I received the painting to make sure everything was fine.
By Catherine W.
The Lofty Team was very professional every step of the way. They kept me informed of the status of my product from start to finish. The packing and pick up crew were extremely pleasant and efficient. I would recommend Lofty to anyone who has unique items they wish to sell!
By Karen D.
Everyone at Lofty was nice and efficient. Straightforward answers, swift and vert reasonably priced packing and shipping fees were a plus. This was my first experience with Lofty and certainly not the last ! Simon Blais, Montréal, Québec
By Simon B.
It is a rare experience to find a company that helps to negotiate and provides delivery that results in total satisfaction. Lofty is that company.
By Thomas H.
The representative at Lofty was not only professional, but diligent. I have now purchased three artworks from them, from $100 to $4,000. Whether a small ticket or big, the reps stayed the course through until we could reach agreement. A great job every time, including follow-up and shipping. I'm sure we'll do more business in the future.
By Gayle B. Tate, G. B. Tate & Sons Fine A.
was pleased with Lofty they kept in contact and sold my property at fair commission-
By MaryAlice N.
Was painless and easy to sell. Great people to deal with.
By Bruce T.
Although I may disagree with their appraisers much of the time I still enjoy doing business with them and think the individuals that I work with are top notch.
By Johnny W.
