It’s a scam site
It’s a scam site. Change your bank details if they’ve taken money out of your account. They will keep taking and taking.
By Elfoxity
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
140 reviews
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Lofty is an expert-reviewed, online marketplace for valuable fine art, antiques and collectibles. Each Lofty item is reviewed and valued by Lofty's carefully selected network of experts, which includes qualified appraisers, current and former auction house specialists, reputable dealers, and other art world professionals with decades of experience evaluating items in their specialties. We believe buying art and antiques should come with complete peace of mind, and stand behind this commitment with a 5-year Authenticity Guarantee and a 100% Money Back Satisfaction Guarantee within seven days of delivery. Building sustainable, trusting relationships with clients is Lofty’s top priority.
Lofty (lofty.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 49 reviews with 1 star · Clear filters
It’s a scam site. Change your bank details if they’ve taken money out of your account. They will keep taking and taking.
By Elfoxity
I am soooo sick of getting "catfished" byt these damn companies....Lofty is one. My experience is exactly like the ones being read. I email them about every 2 days and all I get is that they are preparing my order and should ship soon ! I ordered this 2 months ago ! Pisses me off sooooo bad. Stuff looked so cute , but you'll NEVER get it ! errrrrrrrrrrrrrrr
By mary L.
Like others I ordered something a month ago and kept getting run arounds on oh it has shipped, oh we have a different shipping company, etc. I paid via paypal and put a claim in for a refund, we will see if get money back...
By Gina
I placed an order on 3/25/21 and still nothing, I’ve emailed about 10 times demanding a refund and all they keep saying is oh, it was just sent and that is their response every time. They refuse of cancel or refund my order by just saying “it’s shipped” yet not they do not provide any tracking info. Absolute garbage.
By Cynthia L.
Minus 5 stars Ordered small item 10 days ago, payment went through fine but didn't receive any order confirmation from them. Contacted them and asked for this, advised my item has been shipped but they can not supply any confirmation / receipt or shipping info. Rubbish Should have done research before buying as my experience matches pretty much everybody else's on here - lesson learned Absolute scam
By Chris
This site the worst. Ordered a art piece. Been a month and nothing. Website not user friendly. They took my money, lesson learned. Hopefully they meet justice.
By Jose L R.
Only gave one star because I had to select at least one. It should be NO stars. This is the worst, scam artist company. Took my cash but product didn’t arrive. They do answer emails but it’s a load of rubbish about how it’s on it’s way, never to appear. Asked for tracking details and was sent some bogus thing that said it has been dispatched that day. Challenged them and now ghosted. Asked for refund many times but now being ignored. Avoid this awful company, total scam!!
By Leslie W.
I’m actually wondering if this is a scam site? I ordered an item 4 weeks ago, no sign of it and no correspondence regarding shipping. I have contacted FunLofty on several occasions for the date of shipment, where the item is coming from, a number to contact and every reply has been ‘please be patient. We are sorry’. I’ve now asked for a refund 3 times and there has been no reply to this. Will never ever buy from here again. Please don’t do it
By Nikki M W.