Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
140 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lofty is an expert-reviewed, online marketplace for valuable fine art, antiques and collectibles. Each Lofty item is reviewed and valued by Lofty's carefully selected network of experts, which includes qualified appraisers, current and former auction house specialists, reputable dealers, and other art world professionals with decades of experience evaluating items in their specialties. We believe buying art and antiques should come with complete peace of mind, and stand behind this commitment with a 5-year Authenticity Guarantee and a 100% Money Back Satisfaction Guarantee within seven days of delivery. Building sustainable, trusting relationships with clients is Lofty’s top priority.
Lofty (lofty.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 49 reviews with 1 star · Clear filters
Just got ripped off, scam pictures of lovely shirts, when you receive a completely different poor quality shirt, they will offer you partial refund for you to keep the shirt.. not worth bothering with, do not trust them…
By Steve D.
You are scammers. My wife has been conned out of £400 I have the police involved. You are a bunch of thieves
By customer
Scamming c**ts !
By Becky L.
This is a very dubious company. They advertise hair growth oil but they don’t sell it. I bought hair oil and they said the money I paid for the oil is for registration. Please have nothing to do with them
By Anonymous
This company set me up on a subscription of £24.99 which I am not aware of, just because I ordered an item of £6.99 from their website, which I never got. They are scammers and it is a shame! They ain't getting that money as I have cancelled the subscription with my bank.
By Mutiat Mojirade A.
Lofty seems to be falling apart. Unfortunately, I signed up for lofty with the expectation that they will offer everything that the sales person told me they would. When I was not satisfied after the first couple of weeks it seemed to get worse. My expressing my dissatisfaction only led to them becoming less willing to help are evasive of my attempts to contact them for support. I never received a response from their support team despite multiple attempts to contact. The person who was supposed to be assigned to my account wasn't responding to media email but then started texting me through multiple different and random numbers. Finally, after asking for cancellation multiple times, I was threatened with the "you signed a one year contract that is legally binding" despite their inadequacies in making any effort to help me actually use the database. Unfortunately, lofty has required me to contact my attorney to move forward with a solution that doesn't include my dumping thousands of dollars into a system that doesn't work. I would highly recommend against this company and HIGHLY HIGHLY recommend that anyone currently using it to RUN
By kimberly A.
I order oil from this company and they charged £6.99 for it, I never got confirmation, but they took that money, then proceeded to take 2.lots of £3 from my account all within the sake month of January. I sent them an email and the denied me purchasing the oil from them, stating they were an electronic company, but the did take the 6.99 from me. I am raising a dispute, because I haven't received anything for my 6.99 but thankfully the bank got me back the 2 x £3 that the tried to take also. Disgusting behaviour. I did not even want to give 1 start, but no.option to do otherwise.
By Andrea R.
My review seems to be the same as everyone else this company is a load of scanners paid 6-99 for a table to go over my bed. Friday they have applied for a£24-99 extra payment which I found pending in my on line bank statement hopefully I have managed to cancel. AVOID THIS COMPANY AS IF IT HAS COVID!!!!. TAKE MONEY THEY ARE NOT AUTHORISED TO TAKE - 5 STARS
By Sharon Nananutty E.
