This company sends the best lobster…
This company sends the best lobster ever. The meal is a great value. Everything is super fresh, still alive or frozen very tasty.
By customer
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 585 reviews with 5 stars · Clear filters
This company sends the best lobster ever. The meal is a great value. Everything is super fresh, still alive or frozen very tasty.
By customer
Jennifer Martin. Since this was a big order for me (30 pound boat run box), I contacted her several times to better understand what I would get, how to get it on time for 4th of July, and how to store the lobsters overnight. Her responses were timely and informative and I am not sure I would have closed the deal without her guidance. The lobsters were terrrific - an abundant number of feisty, good sized specimens - and I would do this again for a big party.
By customer
Lobsters arrived as scheduled in San Diego. We were told they were big, beautiful and delicious as they have been each time we have ordered.
By Don
Last Minute lobster order LO delivered, On time and alive!
By EB
Great shipping and awesome customer service. I had to change my delivery date after ordering and they did it immediately and were so nice to deal with!
By customer
very easy to navigate the website and reasonable prices on the lobster meat and the shipping
By customer
The seafood was delivered in a timely manner. The person with customer service was very polite and helpful with helping me to navigate a gift certificate process.
By customer
Lobsters were meaty and delicious. Thank You
By Lena