I order from them every year and…
I order from them every year and shipped to a remote location.....always on time, strong customer service and delicious product!
By customer
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 585 reviews with 5 stars · Clear filters
I order from them every year and shipped to a remote location.....always on time, strong customer service and delicious product!
By customer
Sweet perfect lobsters
By JOEL B P.
Great service and product
By Customers fro Las V.
It was GREAT, on time. The lobsters were fresh and delicious.
By customer
Great lobsters and fast service!
By M.P.
From ordering to receiving, everything was handled very professionally and smoothly. The order was received right on time and was perfect. The lobster tails were a little tough and very sweet. The shrimp were perfect. Cynthia McCarthy
By customer
Love how simply orders are delivered the Next day. Lobsters are handled first class Packaging perfect It’s amazing how good the lobsters taste Thanks Al Menna
By customerAl M.
Great product, excellent packing and arrived before the scheduled time. And for a price that was reasonable. Will definitely use them again!
By Bob