LoanjoyReviews of loanjoy.com

The process was seamless, predictable and no-surprises. Ben is reliable and completely trustworthy. I have worked with him multiple times.

I just finished a refi with Ben from Loanjoy. While I had some great estimates and incentives as I really shopped hard for the best deal, Ben came through with the lowest rate without any points or garbage fees. My jaw dropped when I saw the final estimate... "Isn't this supposed to be more expensive?". My refi was for just a little under what was owed so no way to hide fees in a cash out. Ben was quick to respond when I had questions and was very proactive in updating me on progress. All professional, nothing pushy. Signed closing docs on my front patio with the notary on a Friday morning (Ben confirmed my availability first) and I had authorized ACH online for closing the night before, very easily. Start to finish was about 2 weeks. Again, I had other lenders lined up that competed by shaving bits and juggling fees around, cash after closing, statement credits etc which took me some extra time to detangle the actual cost of the loan. Ben came through and thoroughly beat all offers on every aspect (rate, fees, total cost of loan, monthly payments). Even my existing servicer who would have every incentive to keep me (excellent credit never missed a payment ever in 10+ years) was so cleanly beat that they only had "oh it will be so much work to change your payments to someone else". I stopped letting lenders waste my time and just went with the offer from the most direct, honest and fair straight forward broker, Ben from Loanjoy. And if you are looking for a mortgage, I'd suggest you contact him for a loan estimate too even if you already plan to move forward with another estimate. I don't expect you will be disappointed that you did.

Ben was super easy to work with. He explained the process early on and worked with me patiently, every time I had a question. Very quick to respond and process couldn't have been any smoother, from start to end. Highly recommend - 5 stars!

I've done two loans with Loanjoy. When I thought my first experience was phenomenal the second one turned out to be even better! I'd highly recommend Loanjoy to anyone. The process was very streamlined with electronic upload portals and unlike others I was never asked for the same document twice. The specialist was very proactive with the underwriting team and this led to closing the loan in 21 days! We were able to close nine days before contract date. The team was also very patient in answering my questions even when some of it were too detailed to worry about. This shows their respect for the customer.