Living SpacesReviews of livingspaces.com

I ordered a couch to be delivered early this afternoon. They changed the time by 1 hour, that was OK. They didn't come by the end of the delivery window and told me they had notified me. I got an email an hour later. It is now 8PM (yes, they have missed their revised timeline), I've missed my dinner date, and they want to charge me $40 to change the delivery date. I will never buy a thing from them again.

Brand new bed broke after a few months in July/Aug. The warranty replacement never arrived. Had to call back in late October asking what is going on with the bed frame they were going to fix? They never reached out to me for months hoping I would disapear i guess. Well they finally told me the bed was no longer in production due to defective engineering. So they offered a new bed frame which took nearly another few months to get to me. When they arrived, they told me that the bed that's broken needs to be removed.However, the representatives of living spaces told me that the bed frame would be removed by the people.Installing the new bed and that they would dispose of it.So they lied to me.And I had to figure out how to cut this up with a saw, because I didn't put the bed together.I paid for the bed to be assembled.So I don't have the tools to disassemble it.And I had to basically cut this whole thing up rushing to get it out of my house, and to have no way of disposing it. This company lied, and then they tried to claim that they had some sort of disclaimer that says that upon delivery, the bed needs to be removed.But their representatives on multiple occasions over the past several months told me that the bed would be removed by them.So they lied to me.And then last minute they're telling me that I need to figure out what to do with the broken bed, even though they're the ones that installed it, they used their tools.And they're the ones that brought it here.So they need to take it back and they refuse to take it back. I would never do business with this company ever again.And I suggest that no one else does.Their beds are made like s***.They're straight out of just the crappiest materials ever.And the bed that I got is even crappier than the bed that I had previously from a construction standpoint, and i'm sure that this bed's gonna fall apart too. Don't buy their stuff it's hot garbage.

My wife and I purchased a couch from Living Spaces in Frisco, Texas on 11/21/2025, and unfortunately our experience has been overwhelmingly negative. During the purchase, the sales associate strongly encouraged us to buy the 5-year “Care Free” warranty, assuring us multiple times that it covered nearly all damages—including pet-related damage such as scratches and bites. Because pet wear was our primary concern, I asked repeatedly and was explicitly told that the warranty would cover it. Based on that assurance, we agreed to spend over $200 on the additional coverage. However, after receiving the actual warranty details via email, I discovered that damage caused by pet claws is not covered—directly contradicting what we were told in the store. I feel misled and tricked into paying for coverage that excludes the very issue I asked about. On top of that, we paid for the full delivery package ($140), yet the couch was not assembled correctly. One of the sections wasn’t connected properly, and my wife actually fell when getting off the couch because the section of the couch shifted forward and dislodged from the rest of the unit. For such an expensive purchase, basic safety and proper assembly should not be a problem. Overall, we are extremely disappointed and will not be returning to Living Spaces. I’m sharing this review as a warning for others who expect honesty, transparency, and competent service when making major furniture purchases. At this point, I would strongly recommend looking at competitors such as Nebraska Furniture Mart or Home Zone instead.

I bought furniture living space very bad quality

I am very unhappy with the leather chair I purchased. A piece of the leather came off at the arm seam. The chair is only 3 years old. I purchased the extended warranty through them with Carefree. Carefree denied the claim and won't talk with me or explain why. They sent a useless text. I warn you about LS products, and the warranty is useless.

Not the best experience. Customer service is severely lacking.

Horrible Horrible Horrible. Not only did they send us the wrong chair, they argued with us when it was clearly on the invoice. The latest is their warranty service won't cover a simple stain. Living Spaces sold us on the service stating they will cover ranging from simple stains to pet damage. Basically they sell you to a third party called Warrantyservice.com which auto-denies every claim. What a nightmare. Calling Living Spaces and escalating does nothing as they say they have no responsibility and to deal with the 3rd party. We bought over 6000 dollars worth of furniture including 500 dollars in warranty and this is how they treat their customers. Stay Away!!

THE WORST EXPERIENCE EVER! Ordered a bed, got a confirmation of my Delivery Window, on the day of the delivery I get a confirmation again, 20min later I get another notification that my order will not be delivered. apparently one part was missing and won’t be available for another 3months. I called, cancelled and chose another bed that was available. I had EXACT thing happen again, I even got a call from the delivery person the day before confirming here got all my items. Next day I get confirmation again. And again, I get an email saying: WE REGRET TO INFORM YOU ……. I called and apparently the same part missing from the different bed I ordered!!!!!!!!!!!