Great app
Great app, helped us to improve conversion rates, simple registration and good prices. Highly recommended!
By ILIA K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
97 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.
LiveChat (livechatinc.com) has 97 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 38 reviews with 5 stars · Clear filters
Great app, helped us to improve conversion rates, simple registration and good prices. Highly recommended!
By ILIA K.
Excellent software, integrates very nicely, easy to use, reliable, inexpensive compared with other similar platforms, good choice overall.
By Sergei
Awesome thing! And the one month free trial comes in handy! All in all a great product with an awesome support.
By Alex
Brilliant !!!
By Maciej J.
Great customer support! Great product overall.
By Angelo R.
I had a good experience with them - setup and configuration was easy and quick, LiveChat looks good on my website and customers are happy they can contact us immediately. Their support is good too.
By Jamal B.