ListenClearReviews of listenclear.com

Despite promises never to charge my card unless and until I specifically expressed willingness to retain listen clear product, this never happened, and silence remains the situation. I wish to return these hearing aids, but Listen Clear remains silent despite their early promise, making me press the card company for fraudulent charge. This is an awful experience and not yet resolved.

I received my hearing aids on July 2, 2016, within 3-4 days the right one quit working, within one week the left one quit working. Both were returned per your customer service. You replaced the microphones and returned to me. Two weeks later the left one went dead again, I spoke to Tim Ward and he promised to replace these aides with a pair from your Select Model, but I have never received these hearing aids. I am left with nothing but empty promises from your staff.

Difficult to reach - long wait times on phone. Every time that I call, it is stated that wait time will be at least 5 min.; in reality it is 15 min. Therefore, I rate customer service as poor. Also, I did not get the changes that I requested and did not get a call back by a manager after I requested a call when talking to Jessica. Bob Lane

Had less than 30 days and they went junk

I was contacted by an employee, Tim Bond, who set me up with a free trial of a hearing aid. He said I needed to try them for at least 20 days. After the 20 days and finding the aids unsatisfactory, instead of allowing me to return them he exchanged them with a different type with the promise of extending the free trial After finding these unsatisfactory, I made several calls to arrange their return and received no return calls. My credit card was charged. Upon being able to contact the company, I found Tim Bond no longer with them and I had exceeded my trial period. Company has not made promised recontact yet. Classic bait and switch.

the accommodation was excellent. The quality is still out for review

I was a day late in wanting to return the product and I was treated very badly by the woman I spoke to. I ask for a supervisor and was denied until I continued to protest. I never did speak to a supervisor. No one called, I feel like I have been mistreated and stuck with a device that does not work for me.

I supposed to get the second trial fix but that came even worse so I return the material. But they still charge us twice already, even though i aleeady return the material.