Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,080 reviews
Lisa Leonard DesignsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We hand-craft each jewelry design in our California studio. Our rings, necklaces, bracelets, and other keepsakes can be personalized to make it a one-of-a-kind treasure! Create the perfect gift for yourself or a friend!Our stackable ring collection is a great way to hold your loved ones close everyday. Thoughtful gifts for mom, sister, grandma, special friends, or yourself. Your Lisa Leonard design will be a treasured keepsake for years to come. Our jewelry designs are created in Sterling Silver, 10kt and 14kt gold.
Lisa Leonard Designs (lisaleonard.com) has 2,080 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 78 reviews with 4 stars · Clear filters
While they initially got the order wrong, they are immediately remedying it and hopefully the correct items will be sent. Karla, the representative whom I worked with, was thorough and very pleasant.
By GAY M.
Response from Lisa Leonard Designs· Jun 23, 2023
We appreciate you taking the time to share your experience and rating with us!
Two pretty little stacking rings ordered ( one for each granddaughter). Arrived in good time but in only one ring box. Disappointed to not have two as it was noted as two orders. Packaging box is very pretty.
By Rosemary G.
Response from Lisa Leonard Designs· Jun 28, 2023
We appreciate you taking the time to share your experience and rating with us!
Item came quickly & it looks like image posted, seems to be good quality. I like it.
By Deborah L.
Response from Lisa Leonard Designs· Jun 21, 2023
We appreciate you taking the time to share your experience and rating with us!
Update: I did receive my order. Thank you! Also, your customer service is great. I called and received a call back within one hour. Thanks!
By Cat A.
Response from Lisa Leonard Designs· Jun 21, 2023
I'm so sorry that your order hasn't been received yet. It was shipped on 6/14 and tracking shows it was delivered yesterday (6/20). Please give us a call at 888-672-9174 and we can look into this for you if it has not been received.
When I originally got the necklace, and tried it on, one of the links broke. And it did arrive late. However, I called and explained, and they immediately sent out a replacement chain and it got to me very quickly. It is a beautiful necklace, and they have a wonderful customer service department. Would buy from them again.
By Brianna
Response from Lisa Leonard Designs· Jun 21, 2023
We appreciate you taking the time to share your experience and rating with us!
You fulfilled the order promptly. And the bracelet is beautiful. It’s a little hard to get on and off. But I will get someone to help me. The text messages come a little too often. Some days I get 3 or 4.
By Martha H C.
Response from Lisa Leonard Designs· Jun 20, 2023
We appreciate you taking the time to share your experience and rating with us!
Love my customized paw rings great detail and are everything that I wanted to remember my past and previous furbaby. I did have to send them back but the problem was fixed and got them back very quick.
By Jennifer K.
Response from Lisa Leonard Designs· Jun 20, 2023
We are so pleased that you love your rings! Thank you for thinking of Lisa Leonard when it came to your special commemorative item. Thank you for your review!
My order wasn't what I thought it would be but after talking to Julie I am getting the order remade. I appreciate the customer service.
By Deb
Response from Lisa Leonard Designs· Jun 14, 2023
I am so sorry that your item did not turn out to your liking! We stand behind our product 100% and want you to be completely happy with it. We are happy to offer you our repair services. We are able to resize or correct stamping complimentary within 30 days from the receipt of your order. Please contact us at 888-672-9174!
