Lisa Leonard DesignsReviews of lisaleonard.com

The item I ordered was include a free pear drop necklace. The past drop necklace was not shipped.

After the clasp on my first bracelet failed and I lost it, it had very very deep emotional value because it was in memory of my son that we lost when he was 26 years old. I spoke with them several times about the gauge of silver and any other remedy, they said I should re-order with the extra warranty(and pay again). I did that and a year later the clasp failed again. (I am retired, I do very little risky actions that would cause damage to occur, and when you never take it off, you don’t notice quickly when it’s gone). I called well within the warranty time, and they said the bracelet wouldn’t be covered, AFTER they told me that would help when I purchased a SECOND one. Soooo, because it means so much, I was advised that I could purchase my 3rd one at a 50% discount. Well, they offer a 50% discount on everything several times a year, so was that really good customer service? Not really! But because it is such a beautiful piece, I made the THIRD purchase. It will be up to me to secure it to my heavier gauge silver bracelet that I’ve worn for 10 years straight and never lost. Just a very emotional and sad experience.

One of my rings had a double stamped G and I messaged to see if I could have it remade…never heard back. I really love all my previous purchases so pretty disappointed to not hear back at all!

Not even 24 hours after a purchase the item went on sale. I called they called back They refused to comp price. What in the world? Said I received a free necklace. Hmmm . If I tried to buy it again ON DEAL I still got the same free necklace that I didn’t want or couldn’t say no too. How on earth does this make sense??

This is my fifth purchase of Lisa Leonard’s name stacking rings. Needless to say, my ring stack is one of my most favorite items I own. Unfortunately, the latest ring for my soon-to-be-born baby arrived subpar. I received it yesterday and it was dingy, scratched and doesn’t match the other 4 in our family stack. I even tried washing it just now, praying they were just superficial imperfections, unfortunately, nope. I’m super disappointed, but don’t want to spend another $60+ to replace it.

I ordered a bracelet and a necklace. Received bracelet, but necklace was not in package. Receipt enclosed gives the impression that both were in the package. Tried to contact customer service but they are closed on the weekends. Will try again Monday.

I can’t read the names on the bracelet. Also I ordered one for my sister and it was shiny and you could read the names. I already have the rings and I thought they would match.

The ring was supposed to be sterling silver, but the silver is not shiny and very dull looking. Also the stone for June is very small and not set right in the ring. I emailed regarding my concerns on Saturday and have not received a response yet. Just disapppointed in the quality of the ring.