Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
207 reviews
LinodeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia's Old City, the company empowers more than a million developers, startups, and businesses across its global network of 11 data centers.
Linode (linode.com) has 207 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 111 reviews with 1 star · Clear filters
I have not even signed up for Linode as no use for it but have been getting billed every month sometimes twice a month . I have contacted support with no reply why is there no complaints email?? Will be taking this further
By Cathy L.
Response from Linode· Mar 24, 2022
Hi Cathy. If you email us at [email protected] with the last 6 digits of the payment method being charged by us and a description of what’s going on, we’ll investigate this.
Linode auto takes my money while there are no any active VPS. This is scam. Then they refuse to refund after looted my 30$
By Phúc Đ.
Response from Linode· Mar 23, 2022
Hey there – our billing polices are explained in this guide: https://www.linode.com/docs/guides/how-linode-billing-works/
Dieses Unternehmen hostet einen spammer, der seit ein paar Wochen unter der gefälschten Absenderadresse wewe.global massivst Spam verschickt, und nichts dagegen tut, frei nach dem Motto "Der bezahlt dafür, juckt mich nicht". Edit: Thanks for the "answer", Linode, but no, the spamming still occurs, it just switched fake sender address from wewe.global to chess.com but is still spamming around. Seems like a candidate for an ASN block.
By Frank A.
Response from Linode· Mar 18, 2022
Hey there – we investigate reports of spam that are sent to our Abuse Portal (https://www.linode.com/legal-abuse/) and we’ve taken action on the matter you’ve specified.
Scam service, no coupon applied as in the promotion.
By LAY
Response from Linode· Feb 14, 2022
Hey there – if you’re a new user and your promo code didn’t apply as expected, we can help with that. Reach out to us at [email protected] or open a ticket through the Cloud Manager at https://cloud.linode.com
Stay away from these scammers ! I got the 100$ trial credit to test their services, after the 100$ were consumed, they started charging me without me knowing anything
By le F.
Response from Linode· Jan 12, 2022
Hey there. Our services require a valid credit card and promotional credits expire after 60 days, it’s your responsibility to manage your account’s billing and services. More information about how our billing system works can be found here: https://www.linode.com/docs/guides/how-linode-billing-works/
Impossible to sign up. I create an account then get an email saying "your registration did not meet the criteria we use to approve new accounts" and no further explanation of the reason why. Very peculiar and a waste of time and effort. The email also weirdly says "If you do not receive a reply, this means the decision to cancel the account could not be overturned." as if they expect me to sit here waiting to receive an email that they will probably never send. No thanks!
By Matthew K.
Response from Linode· Jan 12, 2022
Hey there. Your account was likely flagged by our fraud detection system. If you email [email protected] with the information we request in the cancellation email, we’ll be sure to review your signup.
ohhh men i am not recommend linode. server setup images dont install original settings nothing work well reboot server via ssh terminal takes ages, many time i forced reboot server via linode webinterface, addusers not work probly, very bad expierence for frist time, canceled account after 1 day tryed run a teamspeak3 server on stupid linode servers. BS provider.
By Jack
Response from Linode· Jan 4, 2022
Hey there, sorry to hear you had a bad experience. If you decide to give us another try, and have similar problems, our Support team can check to make sure our one click apps are correctly configured, or check for performance or service-related issues: https://www.linode.com/support/
My account was cancelled. I don't know why since no explanation was given. Reading reviews here, I am not alone in experiencing this disrespectful treatment. Linode even has the impudence to include the following line in their email: "If you do not receive a reply, this means the decision to cancel the account could not be overturned." So they expect you to sit around waiting for a reply to your email which may never arrive. Linode couldn't care less about wasting your time. A recurring theme with cheap VPS providers seems to be the lack of any form of customer service. They don't give two hoots! (And that's the polite way of saying it.) Reply to Linode: I do not know why the account was closed because you never bothered to provide a reason. Yes, I have also received poor treatment from other companies (UpCloud, Digital Ocean) with zero customer service just like Linode. Warning to other potential Linode customers: Never trust any of these cheap VPS companies that do not have a phone number listed on their website. I would recommend AWS Lightsail for a basic VPS. Amazon is a company with decent customer service and civilised behaviour - unlike Linode.
By Jake A.
Response from Linode· Dec 7, 2021
Hi Jake. Your account was likely flagged by our fraud detection system. This is usually due to abuse or other behaviors that violate our AUP. Based on your other reviews it looks like you’ve had this experience with multiple providers and companies. You’re welcome to try to signup again but the result may be the same.
