Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6 reviews
Lineage BankSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Lineage Bank, we're committed to restoring the true spirit of community banking in Franklin and across Middle Tennessee. As Franklin's only locally chartered bank, we deliver a personalized banking experience built on meaningful relationships, local decision-making, and a genuine investment in the people and businesses we serve.We believe banking is about more than transactions—it's about partnership. Whether you're celebrating life's milestones, navigating new challenges, or planning for the future, our experienced team is here to support you every step of the way.By combining innovative banking technology with the personalized service only a community bank can provide, we offer the best of both worlds. We're also helping shape the future of community banking by partnering with like-minded institutions to create a model where customers never have to choose between trusted relationships and modern financial solutions.At Lineage Bank, your success is our success. We're proud to serve our neighbors, strengthen our local communities, and help build a lasting legacy for generations to come.
Lineage Bank (lineagebank.com) has 6 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
6 approved reviews, newest moderated first
Johnny was helpful and responsive during the whole process of getting a mortgage. He answered all of my phone calls, emails and texts immediately! Any question I had came with sound advice. Completely recommend this lender.
By Jennifer R.
The whole process was seamless. If I had any questions, it was answered promptly via email or call. They gave me options and guided me throughout the whole closing process. The team was great and would use them again.
By kee M.
Everyone we had contact with was very responsive, helpful and well informed. Every time we reached out we got a response very quickly. We’d like to give a special shoutout to Johnny who was just wonderful to work with.
By Becky H.
Great People
By customer
We have had such a wonderful experience with Lineage Bank! Travis, Josh, Jennie, and Barbara have all been absolutely amazing to work with. We’ve opened savings accounts and financed multiple things through them, and every experience has been easy, professional, and stress-free. They are always helpful, friendly, responsive, and willing to go above and beyond to make sure we are taken care of. It’s so nice to work with people who genuinely care about their customers and make you feel valued. We truly appreciate everything Travis, Josh, Jennie, and Barbara have done for us and would highly recommend Lineage Bank to anyone looking for a bank they can trust! Donnie and Leslie Bruce
By Leslie B.
Excellent service! Very happy with my experience and would definitely recommend.
By SJ
