Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
21 reviews
LiineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liine - Book More New Patient Consultations
Liine (liine.com) has 21 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Liine has been so helpful for our business. We have used their reporting and their coaching to take our phone operators and patient experience to the next level. The reports have given me the data I have been looking for and are easy to use in a practical way.
By Shaila J.
We have enjoyed using LIINE. The team is easy to work with and has increased our in office performance.
By Jasmine A.
Liine has completely changed our business! Charlie and his entire team are incredibly knowledgeable, approachable and supportive. Applying Liine's concepts has dramatically increased our rates of conversion from just a phone call to a client in the door. These concepts are easy to understand and easy to apply. Thank you for your help and ongoing support, Liine!
By Katherine B.
Liine has been an awesome tool in our practice. It has brought consistency to our front desk and our conversion rates have increased steadily. The platform has solved one of the most difficult areas in our day-to-day operations and we know our phone calls are being handled properly. I have found immense value in the system (it already has a high ROI given the increase in conversion rates, making our marketing dollars more effective). I highly recommend!
By Sam L.
Liine has truly improved our patient experience and made staff more accountable. I highly recommend!!!
By Rhonda K.
The entire team at Liine, especially Charlie, Eric, Brad are terrific to work with. They are innovative thinkers, flexible in approach and thoughtful about every individual account approach. You won't find this kind of personal attention with just any vendor. I would highly recommend them as a valuable resource to your Front Desk and management team.
By Judy K.
Great company! Excellent customer service and reviews on your progress!
By Stacy D.
Liine has helped bring visibility and understanding to our incoming call volume with a focus on new patient calls that are unsure about booking with our practice. With their insights we are able to immediately identify patient needs that can be quickly implemented into our process. It has also allowed objective coaching opportunities to develop our team to reach their fullest potential. Liine is also constantly listening to our needs so their product grows aligned with our needs.
By Ed S.
