Have yet to receive my order
Have yet to receive my order
By Joon P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your premier destination for stylish and functional refillable butane and lighter fluid lighters. Whether you're a smoker, a candle enthusiast, or someone who appreciates unique and intriguing conversation pieces, our lighters are designed to impress and perform.
LighterLoungeCo™ (lighterloungeco.com) has 186 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 96 reviews with 1 star · Clear filters
Have yet to receive my order
By Joon P.
I have ordered a triple threat bundle with order number 1751 and I have received the Faulty products. Whenever, I try to refill the lighter with fuel it is leaking and two of them didn't even light up till now.
By Sameer M.
Items were sent to wrong address, did not receive replacement or refund. Address was woodin street, the used wood street.
By Linda C.
Waited a month for these lighters, only for them to both be defective. One leaks lighter fluid and the other just doesn't work at all. I've emailed customer service twice for a refund, because they said if anything was wrong, I could send them back. The guy who handles customer service requests hasn't responded to me at all. It has been about a week since I sent the email request to him. I threw them away. Pieces of junk.
By Sarah
It has been over a month and still not arrived. Not very impressed at all. They assured me it would be here before Xmas but no.
By Shinade
I didn't receive anything
By Stefano F.
Don't bother. Shipping is Horrible. No tracking number. When questioning this and if refund was in order if item didn't arrive, the owner blocked me. Thank God for PayPal. Refunded super quick. DO NOT BUY THEM. BUYER BEWARE.
By Frank B.
USPS flagged package postage as fraudulent and therefore would not deliver product. Beware.
By Rachel