Ordered a lighter on April 8
Ordered a lighter on April 8, have not received it over a month later. Lighter lounge will not answer emails.
By my N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your premier destination for stylish and functional refillable butane and lighter fluid lighters. Whether you're a smoker, a candle enthusiast, or someone who appreciates unique and intriguing conversation pieces, our lighters are designed to impress and perform.
LighterLoungeCo™ (lighterloungeco.com) has 186 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 96 reviews with 1 star · Clear filters
Ordered a lighter on April 8, have not received it over a month later. Lighter lounge will not answer emails.
By my N.
Never got my order
By Jordan K.
Ordered a lighter on 10feb. Waited about a week before attempting to contact the company for an update. As of writing this review on 1Apr, have made at least 8 attempts to contact company, still no reply. This page is probably a scam, don't waste your money or time. I wish I had did more research before buying from these bums.
By Jay
Still over a month later never received my item and can’t get customer support to respond to any emails! SCAM! SCAM! SCAM! DO NOT BUY ANYTHING FROM THIS “COMPANY” !!
By Ariana R.
the product never arrived
By lorenzo lima M.
Still have not received my lighter ordered 6 weeks ago. Sent several email and received no reply to any of them. At this point I believe this is a scam just to take your money as no one from lighteoungeco. Will respond.
By RUDY N.
Ordered almost a month ago and received nothing. They will not answer emails calls NOTHING! Terrible!!!
By Tim N.
Never received the item. Contacted the support number and email. Heard nothing back.
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