Happy novice
Quick response! knowledgeable! understanding!!
By Miles F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
207 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.
LightBurn Software (lightburnsoftware.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 171 reviews with 5 stars · Clear filters
Quick response! knowledgeable! understanding!!
By Miles F.
The software is very good and exceeded my expectations. It is practically an all-in-one program, and that is because I still have a lot to learn to enjoy what the program has to offer. The customer service and support team are very good and quick in responding. Congratulations to the developers.
By Fernando
After figuring out the basics, and getting my Omtech laser set up its very easy to use and get images to engrave. If you are a beginner dont monkey around with the serttings until you fully understand what they do. The how to guides are simple and easy to follow. Now to figure out the more advanced settings and make my own images.
By Kris Q.
I'm too late for their support review request - I was too slow in replying to a support review which is now closed! Support was prompt and courteous. I've received the camera and mount today. Shipping and delivery was very fast. Just need to mount and test the camera.
By Gordon R.
Prima begeleiding.
By Cornelis R.
Ben zeer tevreden met lightburn15.0 maar als ik en updates doe dan blokkeert mijn laserik werk nu versie 15.0 en die werk goed voor mij
By Peter F K.
I need my license number. It was easy to get it emailed to me. The support people were great and did a follow up when I accidently requested it twice even. The response to my request was answered within hours. Great software product.
By Stan W.
Great software and customer service. Very helpful
By mundokev