Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,574 reviews
LiftModeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiftMode offers pure Dietary Supplement ingredients in useful amounts directly to purchasers who aren't interested in paying for hype and packaging.
LiftMode (liftmode.com) has 7,574 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 283 reviews with 1 star · Clear filters
I placed two orders with Liftmode. I paid. But I have not had the goods. On checking the tracking history they claimed the parcels were "abandoned". This seems to be because Liftmode had absolutely no mechanism for informing me that the goods were *in customs awaiting payment of a charge.* (If I had known about it I would, of course, have paid it.) That's their story, anyway. Take my advice. Don't use these guys.
By Peter P.
I received my package in a timely manner but when I wrote LiftMode to let them know that the content was over 6 months past it's expiration date they replied asking for numbers off the package and all as if they were concerned with me and my dilemna but then never replied or seemed to care to replace it or anything. I'd never be abler to comfortably order a substance from them again.
By Lank
Response from LiftMode· May 7, 2017
Hi Lank, We appreciate your feedback! We are very sorry for the confusion. The date marked on our products are actually the dates of PRODUCTION, rather than the date of expiration. From the batch info you emailed us, we have confirmed that you received a unit produced in 2017, which will remain fresh and potent for a minimum of 2 years (through 2019). We apologize deeply if we left you feeling as though we don't care about your concern! Your satisfaction is very important for us. We will follow up by email to explain the production date label on our products and ensure that your concern is fully addressed. If you are still worried or dissatisfied, we will offer you a complete refund. Sincerely, Mark, LiftMode
The customer service and everything to do with the website and company was great! As usual.. The product, however, made me very, very, very ill and I almost ended up in the hospital. I have taken phenibut before and I started off with lower than the recommended dose, as I usually do, and I was extremely ill, dizzy, and throwing up for 24 hours. I did not consume anything else in the prior to taking the phenibut that could have made me ill or ever has in the past. I'm not sure what happened or why this particular batch made me so ill, but I'm definitely afraid to take it again.
By Veronica
UPS wsa very disappointment, the Oleamind should be delivered at 3/3/2017, but I haven't receive it now. The UPS was expensive, but the service was very disappointment. I wish Liftmode can provide other delivery channel (e.g. EMS).
By Li
My item hasn't arrived. The mailman put some paper mail in my mailbox and marked it that he delivered my package to me but nothing from liftmode was there.
By Mark
i placed an order before paypal was taken off and never got my order. my paypal account was overdrawn and I never got my package,
By Chris R.
This product did nothing but give me a headache. I was excited about trying this out but now I'm just going to throw it out and take a loss of $6.
By Stephanie S.
Response from LiftMode· Aug 2, 2016
Hello Stephanie, We are very sorry to hear that our product did not work well for you! The good news is, we offer a 90-day money back guarantee for all of our products. This means any time you are not 100% satisfied with your order, if you get in touch with us through our support team, either by phone or at [email protected], we stand ready to refund the total order and shipping cost in full as well as offering suggestions for other supplements that might work better for you. We have 24-hour email customer support team that is eager to help you out with your concerns directly, and we'd be glad to hear from you anytime! Please reach out to us and we will definitely take care of you. Sincerely, the LiftMode team
Normally the shipping takes two days but this time it took six. Product is good as usual, but the shipping was a lag.
By Customer
Response from LiftMode· Dec 8, 2015
Hello Jesus, We are very sorry that your USPS First Class package was delayed by the USPS. When we received your order on Nov 28, 2015 10:04:47 PM (Saturday when our offices were closed) we processed and shipped your package as soon as possible on Monday Nov 30, 2015 10:06:55 AM by your chosen USPS First Class shipping method. We are very sorry that your First Class Package did not reach you as fast as expected, however we did include on your invoice, as well as your shipping estimate at the time of ordering, that your First Class package may take between: ***USPS 1st Class - No Tracking / No Delivery Guarantee / 5 - 15 DAYS*** Your tracking number reports that your package was delivered on December 5, 2015 , 1:56pm, 6 days after we mailed your package. Here is your tracking number below that confirms the transit time for your USPS First Class Package: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400110200883853120346 We understand that you are upset about the amount of time that USPS First Class shipping takes, however your package was delivered within the estimated time displayed at the time of ordering. The cause of the longer than expected transit time for your package is due to the following issues that are currently affecting the USPS First Class and Priority Mail services: - Holiday period delays - Winter Weather - USPS employees are working double time but due to sort center closures - USPS budgetary problems Please note that the USPS service levels have been worsening through the year due to a combination of the following above listed issues and has become critically delayed under heavy package loads during this time of year. On 9/10/2015 Congressman Higgins Audited the USPS services and noted that their failure to meet their normal service estimations has risen by 48% from their normal failure rate: https://higgins.house.gov/media-center/press-releases/with-48-increase-in-delayed-mail-higgins-calls-on-postmaster-general-to “…in the first 6 months of 2015 delayed processing increased by about 494 million mailpieces (a 48 percent increase), as compared to the same period last year.” We are very sorry that your package was affected by the current USPS Delays. In the event that you or any other customer of ours is dissatisfied with any USPS or other shipping service, we urge you to contact us directly as soon as possible so we can fix the issue and improve your buying experience from us! ***Due to the listed service failures above by the USPS we are now re-shipping all packages that did not reach our customers within the USPS estimation.*** We understand that most customers are unaware that USPS First Class and USPS Priority mail are estimated delivery service and as a one time curtesy to our customers we are re-shipping orders that have failed their delivery estimate. If you have any further concerns please feel free to contact us directly as always at [email protected] Best regards, The LiftMode team
