Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
789 reviews
Lift DownSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 42 reviews with 3 stars · Clear filters
The hats are fabulous, the endless emails much less so
By Louis L.
Response from Lift Down· Feb 19, 2024
Hi Louis. Apologies for the inconvenience. You can now use the "Manage My Preferences" in the footer of our emails. You can choose the frequency of emails sent to you if you would like to keep receiving emails.
hats are too big. beanies are too small. no return policy. now i'm stuck with them.
By Denise S.
These hats are fine. Delivery took about 2 weeks. When they arrived they are definitely cheap hats from China dolled up to look nicer on the site. They are perfectly adequate though, and have a nice colour range! Probably better off buying a blank 47 clean up for the price, although they don't have as many colours in that nice washed out look.
By Kate
Hats are OK. Colours are good though question as to whether the material is not too thin. Horrendous shipping. Very difficult to track and shipping company lied that it it tired to deliver to my place.
By EK
i would have expected higher quality materials from caps at this price. Specifically, the brims seemed flimsier than expected, the interior seam linings were off center at the apex of the cap, the material between the sweat band and the cap itself was sewn in a haphazard way. They were decent $8-10 caps but not what I had expected at the price I paid.
By Joseph M.
Product is really good and so is the price and the delivery time. Unfortunately my 3 hats do not fit my head so I had to give them away. I have never had similar issues so I don't really know but fact is they are too small.
By Alessandro P.
The hat is attractive and seems to be of good quality. My ears are higher up than a lot of people, so most hats hit my ears and leave a lot of room under the top. The Lift Down hat is a little better than most in this respect but still leaves more room on top than I prefer.
By Hulbert
Hats look like they did in the ad, but they are a horrible shape. They have not looked good on anyones head yet. Now they are just wasting space on our hat rack until i finally just throw them in the bin
By Guy R.
