Communication
I placed the order a week ago and the only thing I’ve received was the confirmation of purchase. I called to check on the status of the order and the lady on the phone didn’t even take the order number, she said that a tracking number will be sent when the product it’s on its way, no estimated delivery, nothing. I hope the product arrives at some point, but so far, the experience have been poor
By JIA
Response from Lifesmart Outlet· May 23, 2023
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback; I have reached out to the manufacturer to see if they have an expected ship date yet. As soon as I hear a response, I will update you. I am sorry we did not respond more completely on the phone. Rest assured...the order is in production and will be shipped as soon as possible!