Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 3,067 reviews with 5 stars · Clear filters
The woman I spoke to was kind and understanding
By Kerry K.
Response from LifeMD· Jun 3, 2024
We appreciate your positive feedback on Kim. It is always so great to hear that our providers are doing a fantastic job at providing outstanding care! Thank you for being the best part of LifeMD!
I spoke with Shanta Williams. She was awesome ! She exceeding my expectations. She explain to me the important of drinking water, exercises, and portion control. Now I know that we have to break our childhood trauma on how we were raise in the South and the food we use to eat. Shanta and I similar. We both were raise in the south and she understood me and was very impressed with our conversation. She motived me to not quit and to keep on pushing to my goal. I will and will not stop until I reach it. Now, I know the important to drink water and to stay dehydrated.. Thank you for being on the LifeMD team. They have a good one. Don't ever leave them. I need you and well I do.
By Walter T.
Response from LifeMD· Jun 3, 2024
It's wonderful to hear about your positive experience with Shanta Williams and how she has motivated you on your weight management journey. Understanding the importance of hydration, exercise, and portion control is crucial, and it's great that you're embracing these changes. Your determination to reach your goal is inspiring, and we're here to support you every step of the way. Remember, your LifeMD team is always here for you, ready to provide the guidance and encouragement you need. Keep pushing forward, and don't hesitate to reach out through your patient portal if you have any questions or need further support.
I haven't started the injections yet however the initial consult call went very well. She clearly explained the process and outlined expectations, and was very easy to talk to. Scheduling process was seamless.
By Michelle W.
Response from LifeMD· May 31, 2024
We are glad to hear that your initial consultation went smoothly and that you found the scheduling process seamless. It's wonderful that your provider was able to clearly explain the process and set expectations. If you have any questions or need assistance as you prepare to start your injections, please don't hesitate to reach out. We're here to support you every step of the way in your weight management journey.
Just had my first meeting and it went very well! can't wait to get started. My Doc was very thorough and professional. I feel very comfortable having the guidance of my Doctor. Thank you
By Christina G.
Response from LifeMD· May 31, 2024
It's wonderful to hear that your first appointment went well and that you're feeling comfortable and supported by your doctor. We're here to provide you with guidance and support throughout your journey with us. If you have any questions or need assistance as you get started, please don't hesitate to reach out. We're excited for you to experience the benefits of our program and are here to help every step of the way.
I had a wonderful conversation today with Melody H, MSR. She was very helpful and understanding. She is what being a customer service rep is all about. Companies need more of someone like her, she is awesome.
By Tammy
Response from LifeMD· May 30, 2024
It's heartwarming to hear about your positive experience with Melody. We truly appreciate your kind words and are thrilled to know that she was able to assist you effectively. At LifeMD, we strive to provide exceptional service and support to all our patients, and feedback like yours helps us recognize the efforts of our team members who go above and beyond. Rest assured, your compliments will be shared with Melody and our entire team. If there's anything more we can do for you, please don't hesitate to reach out.
Dr Patel was amazing. Full of thoughtful information and safety. Your Custer service staff were also kind and helpful. I will definitely recommend to others.
By Kim
Response from LifeMD· May 29, 2024
It's wonderful to hear that you had a positive experience with Dr. Patel and our customer service team! We strive to provide thoughtful, safe, and helpful support to all our patients. Your recommendation means a lot to us. If there's anything else we can assist you with on your health journey, please don't hesitate to reach out.
While I was disappointed to learn that there was an error in processing my medication shipment, I am grateful for the thorough and constructive communication I received from Jasmine. I had called multiple times to no avail, just being told that there was “a delay”. Jasmine took the extra step to contact a supervisor despite no one being on site and identified the problem that no one else could identify. Her assistance convinced me to stay with LifeMD and give them another chance. Jasmine is the best!
By Nicole
Response from LifeMD· May 29, 2024
We are glad to hear Jasmine was able to assist you with your needs and remedy any issues you may have encountered. We are here to help at every turn. Thank you for sharing your feedback with us and the community; it is greatly appreciated.
Dr Asunta was very kind, prompt, knowledgeable. I was comfortable and very impressed. Thank you
By Aaron L.
Response from LifeMD· May 29, 2024
It's wonderful to hear that you had a positive experience with Dr. Asunta! Your feedback is greatly appreciated and will be shared with our care team. If you have any questions or need further assistance, we're here to help.
