Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 3,067 reviews with 5 stars · Clear filters
Amazing customer service!
By Dana B.
Response from LifeMD· Sep 3, 2024
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our services. If there's anything else we can assist you with, please let us know.
Melody H- LSS Was kind and professional. I appreciate the call to confirm my cancellation and I want to thank her since working on a Sunday sucks.
By Stacy
Response from LifeMD· Sep 3, 2024
We are happy to hear your feedback regarding Melody! Your satisfaction is important to us, and we're always here to assist you. If you have any questions in the future or need any other assistance, please don't hesitate to reach out. We're committed to providing you with the best possible care and support.
Personalized care and expedient service is such a great combination. Thank you for your continued support and commitment to my success.
By customer
Response from LifeMD· Sep 3, 2024
We're truly grateful for your kind words and appreciation. It's our mission to provide personalized care and efficient service to all our patients. Your success is our priority, and we're committed to supporting you every step of the way on your health journey. We're always striving to improve our services. If there's anything specific you need assistance with, please let us know. We're here to help!
Lisa was extremely helpful and really cared about me as a customer!
By customer
Response from LifeMD· Sep 3, 2024
Your positive feedback on Lisa is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!
The app is really easy to use and renew your RX. The care team is very helpful and typically answers my questions on the same day.
By customer
Response from LifeMD· Sep 3, 2024
We're delighted to hear your positive feedback about our app and care team! It's wonderful to know that you find the prescription renewal process easy and that our team has been responsive to your questions. Your experience is exactly what we aim for - providing convenient, efficient, and supportive healthcare services. Remember, you can always reach out through the app if you need any assistance or have questions. We're committed to maintaining the same level of quality service you've come to expect from us.
This service is the easiest most effective healthcare experience I’ve ever had. Polite, kind, knowledgeable people truly invested in your health. LifeMD is the newest standard of care for busy individuals who don’t have time to waste on the phone waiting or in offices.
By customer
Response from LifeMD· Sep 3, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with LifeMD. Our team is dedicated to providing the best care possible, and it's wonderful to know that our efforts are making a difference for you. If you ever need anything or have any questions, please don't hesitate to reach out.
I had my first appt today with Jessica Buhr. I was a little nervous but she was very nice and informative. I had already been on zepbound prior to this appointment but she was still thorough and informative. Very pleasant experience!
By Jennifer B.
Response from LifeMD· Sep 3, 2024
Thank you for sharing your positive experience with Jessica Buhr. We're glad to hear that she was able to provide thorough and informative care during your appointment. If you have any further questions or need additional support, please feel free to reach out through the patient portal.
Melody was so helpful. I was telling my son while dialing in that morning, I was dreading the hoops I’d be put through given my experiences with other CS models and Melody was the exact opposite. Polite, informative, pleasantly friendly, and clearly understands how to delight a customer with a great experience. Keep her around, she’s an asset to your business.
By Amy
Response from LifeMD· Sep 3, 2024
We're delighted to hear about your positive experience with Melody! It's wonderful to know that she exceeded your expectations and provided such excellent service. Your feedback is invaluable to us, and we're grateful you took the time to share it. We pride ourselves on team members like Melody, who go above and beyond to ensure our patients have a seamless and pleasant interaction. We're committed to maintaining this high standard of service for all our patients. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
