Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 637 reviews with 1 star · Clear filters
Customer service and the website were not useful. Time to get prescriptions originally filled and then refilled aweful.
By Shaun
Response from LifeMD· Mar 26, 2026
We regret that our service and website were unhelpful, and fulfilling your prescriptions took too long. We will address these issues. LifeMD
I called over 3 months ago to try and get an appointment. Their site kept crashing, spent about an hour trying to get through that way. Then called and called. I never got an appointment. I was promised an appointment but never got it. And a month later I see that they charge my debit card for a service I did not get. I sent them an email. To add insult to injury. They also help themselves to a subscription fee which I did not authorize as well. Till this day I am continually getting emails from them stating I don't have to do nothing. They will just take the money automatically out of my account. So I had to shut my account down, and continue to get these emails. They will not refund my money as promised on the phone. For an appointment I never got, I have spent hours trying to get a refund from. I have reported this doctor to the board. And will continue to do this
By Lisa C.
Response from LifeMD· Mar 26, 2026
We apologize that you had difficulty scheduling an appointment and experienced unauthorized charges. We take your concerns seriously. We are looking into the issues you raised regarding the billing and communication you received. Thank you for bringing this to our attention. LifeMD
I paid for 6 months and got 2 only spoke to a doctor once and that’s when I learned glp1s only suppress your appetite which wasn’t a problem for me. Disappointing what a joke of a response I’m sorry I wasted a lot of money on ot
By customer
Response from LifeMD· Mar 26, 2026
We appreciate your feedback and regret that your experience did not meet expectations. We're sorry you only spoke with a doctor once and that the medication's effects were not what you expected. LifeMD
They upped my dosage even when I asked them not to, they take 2-3 days to response to messages and they lack bedside manner.
By customer
Response from LifeMD· Mar 26, 2026
We regret your experience and the delayed responses. We'll review your concerns about the dosage change and bedside manner to improve our service. LifeMD
I sent an email regarding the situation and never heard back from you
By Andy R.
Response from LifeMD· Mar 25, 2026
We regret that we did not respond to your email. We will investigate and improve our response time. Thanks for the feedback. LifeMD
I have been taking the tablet form of Waygovy from LifeMD for the past 3 months. I have lost a total of 4 pounds and gained back 3 with progressively higher dosages according to LifeMD. I have been absolutely clinical in administering the “medication”. It has become apparent that something is very wrong with these tablets. I am switching to the injections in the hope of better results, albeit, a higher cost… This company is dangerously close to being outed as a scam in my opinion.
By Nels G.
Response from LifeMD· Mar 24, 2026
We appreciate your feedback and are sorry to hear about your experience with the tablets. We'll investigate your concerns regarding the medication's effectiveness. We wish you success with the injections. LifeMD
No real support available
By customer
Response from LifeMD· Mar 24, 2026
We regret the support issue. We'll review our resources to improve our customer experience. Thanks for your feedback. LifeMD
very slow very unprofessional and very unorganized The medication crew was so rude and thought she is authorized to treat me in anyway she wants
By Nick
Response from LifeMD· Mar 24, 2026
We apologize for the slow, unprofessional service and disorganization you experienced. We're concerned about the rude behavior and will address this internally. LifeMD
