Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
73 reviews
Lexie HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lexie Hearing® has introduced a revolutionary new way of ensuring that hearing aids are accessible to everyone through a first-of-its-kind subscription model. Clients subscribe to Lexie Hearing for all inclusive hearing care at only $49/mo x 24 for a pair of Bluetooth enabled hearing aids and access to the Lexie mobile app. The subscription includes the regular delivery of batteries and other hearing aid accessories, insurance for breakages and losses, and most importantly Lexie Care - unlimited, real-time video or voice support from a hearing expert. Through the use of smart technology and remote care, Lexie Hearing has brought medical-grade, direct-to-consumer hearing aids to the US market, at 80% less than the average cost of hearing aids.
Lexie Hearing (lexiehearing.com) has 73 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 44 reviews with 5 stars · Clear filters
Have had for 8 months and I’m in love. I can hear for under $1000 and no expensive batteries to replace. Charge just like AirPods in a case. App is user friendly, the company has been awesome to work with. Bluetooth is limited as there’s no microphone but they were made to hear and they nailed it!! My only regret… I didn’t get these sooner!
By Mrs
The quality of the hearing aids
By frank G.
My Lexie’s have been life-changing. I struggled to hear in a noisy environment and often just pretended like I understood what someone was saying sitting right next to me. Lexie changes all of that! Completely customizable via the app. The batteries last all day - if they start running low, pop them in the case for a quick recharge. It does take a day or two to get used to them being in your ears but once that’s passed, you barely notice them. Most definitely would purchase these again!
By James T.
I have had my Lexie B2 Plus hearing aids for over a year and am quite satisfied. The price was MUCH cheaper than the ones I bought through my audiologist, and the performance has not disappointed. I like being able to control them with my smart phone and customer service has been very responsive the few times I have needed assistance. Dollar for dollar, the Lexie B2 Plus hearing aids was money well-spent.
By Andy B.
I recently purchased the Lexie B2+ hearing aids and can say that they are the best I've had. The product is a great combination of great design, excellent quality, and well written documentation. The instructions include well thought out setup and configuration steps that make it easy to get them fit and configured so you can be operational with them in short order. They also have an active and helpful support staff that is eager to make sure you are up and running properly. I would recommend this product and company to anyone.
By Christopher S.
They are great hearing aids and great services. Would recommend to anyone who needs hearing aids
By Ruth D.
I was surprised to receive a call more than a year after purchasing my Lexie B hearing aid to ask if all was OK. I needed that call as I had not ben doing all the necessary for it to work most efficiently and had ignored the app. So this unexpected call turned out to be a blessing. Everything I had been doing ineffectively was explained to me patiently and in a very clear manner, enabling me to correct my usage to full advantage. Because I am slow to catch on, we were on the call for over an hour. This was customer service at its very best. Thank you!
By Barry C.
We were just on the phone with Naomi who expertly guided us through our challenges with a set of Bose hearing aids. She was so helpful and we went from having no functionality to complete restoration! I highly recommend this customer service/support team! Thank you!
By domprotanoyahoo.com
