Does not integrate with Outlook
If you happen to be on Outlook, do not engage. Before we signed our contract, we were told that they have enabled their platform to integrate with Outlook, not the case. After the ink dried on the contract ( 9/2015) we were told that it will be delivered shortly (end of Q1). They completely missed that deadline. The best part after that, their VP of Customer Success jump on a call to tell me that it isn't important enough to their business to pursue integration and that they have other matters that are of greater importance to focus eng resources on. They have a half baked solution that they are trying to stumble through delivering, not impressed.
By Kyle S.