Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
203 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lettucepets is listed under Pet Stores.
Lettucepets (lettucepets.com) has 203 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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I purchased and a chew toy for my 7 months old dachshund and the description states Durable Materials: Crafted from high-quality, chew-resistant canvas material. My puppy destroyed the toy within mins. They sent me a supposedly version 2 of the toy and only to receive the exact same toy and again, my puppy destroyed the toy within mins. I contacted them but no more response received. The toy came from China
By Peter V.
I ENCOURAGE EVERYONE TO PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY. They are falsely advertising the Pet Toy and DO NOT stand by their product. The Pet Toy for big dog is a scam, I received the Pet Toy for $14.95 paid the shipping and within 1 hour it was destroyed. I have a Lab and shared the pictures and immediately notified them of false advertisement. I requested a full refund which they did not honored. THIS IS SCAM AND PRAYING ON DOG LOVERS!!!! DO NOT GIVE THEM ANY BUSINESS.
By Alina
DO NOT ORDER ANYTHING FROM THIS COMPANY. IT IS A TOTAL SCAM. I ordered their "unbreaka-bear" chew toy for my small dog. It took more than a month to arrive despite my repeated chasing for delivery. They claim it should arrive in ten days (UK delivery) but this is total guesswork/nonsense/lying. When it finally arrived the dog destroyed it in less than ten minutes of mild chewing. The bear lost an ear and had a giant gash in his side within minutes. The product is smaller than you expect, it is packaged poorly so is mangled an out of shape before arrival and is clearly made of cheap material that even a puppy could chew through easily. It is total garbage and I cannot emphasise how poor every aspect of this transaction has been. Save yourself a ton of frustration, anger and disappointment and spend your money elsewhere.
By Mark
NEVER RECEIVED MY DOG LEASH COMPANY REFUSED TO REFUND MY MONEY. FAKE COMPANY
By robbynstanphisbcglobal.net
My order was wrong. Despite emailing them twice, I never received a response. This company doesn't know how to treat and respect its customers so don't give them your money.
By Lucy
Do NOT purchase from this company they are a scam. The dog ball I received did not work, it was faulty. Product are not as advertised.
By Rosemary C.
Absolutely trash, they market there indestructible toys as the best, well they're trash, absolute trash, they wont return your full amount and just ignore you after 2 emails, DONT BUY FROM THEM
By Ian E.
ordered product never received it
By Mrs Nicholine Hendricka A.
