Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 165 reviews with 4 stars · Clear filters
Perfect prescription fast service great correspondence
By Kim M.
Response from Lensmart· Jul 4, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Relatively fast production and shipping. I find that all of the glasses don’t sit properly on the nose.
By Marnie J.
Response from Lensmart· Jul 4, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
The site is user friendly, loved exploring it and the different specs.
By Bridgette N.
Response from Lensmart· Jul 4, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
I like my new glasses. I just find difficult to look thru my sunglasses because of the thickness of the glasses. It's too bad that they are not as thin as my regular glasses.
By Diane
Response from Lensmart· Jul 3, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! We have different lens index, you can choose the lens index you want. If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
like quality and fun to buy took extra long shipping and out of stock still recommend.
By Heather B.
Response from Lensmart· Jun 28, 2024
Thank you for your review! We will keep on improving! Thank you for choosing Lensmart!
My 1st Order was Hesitant due to Not Knowing... Needn't of Been, Easy To use App Expierence, Clear Customer Communication's. High Quality Even my Normal Eye Exams Personel Are Asking me... Now on my 5th Order Highly Recommending To Everyone Who Asks me of My New EyeWear. Very Happy LenSmart Customer.
By MissVgc
Response from Lensmart· Jun 27, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
I had to change my pd subscription a day after I had a place my order...normally a penalty fee would need to be paid However lensmart was kind enough to not charge me ..only thing is I'm still waiting for my delivery
By Leeli
Response from Lensmart· Jun 25, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will rush the order for you! Thank you for choosing Lensmart.Have a nice day!
I am very happy with my Glasses, they are very stylish, beautiful and correct lens, only problem I had was communication I mixed up my cell numbers but I believe I fixed it before my Glasses were despatched but communicating with you guys gave me headache no solutions at all, I wish you can improve on that, other than that my Glasses came earlier than I expected them.
By forex M.
Response from Lensmart· Jun 25, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart.Have a nice day!
