Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
962 reviews
LensCraftersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality.We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health.Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses.Because style is unique.No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.
LensCrafters (lenscrafters.com) has 962 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Easy ordering and quick delivery!
By Guest
Response from LensCrafters· Feb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
These casual and classic - perfect for everyday. They are also very lightweight.
By James
Response from LensCrafters· Feb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy and quick process
By Peggy H.
Response from LensCrafters· Feb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great customer service
By Christopher V.
Response from LensCrafters· Feb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
My experience couldn't have been better. The online ordering process is seamless. It took me longer to pick out a pair than it did for me to place the order and receive them. The packaging was appropriate for glasses and everything I needed was neatly packed inside. I needed one small adjustment on the left arm and my local LensCrafters did it in minutes. I prefer LensCrafters in general and this was my first online purchase with them. I would definitely do it again.
By Carrie R.
Response from LensCrafters· Feb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great customer service and very quick to fill order. Thank you
By DNguyen
Response from LensCrafters· Jan 30, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The ease of placing my order online and being able to locate my benefits and prescription set the bar bar pretty high. Thank you for all that you do as a company.
By Sidrane B.
Response from LensCrafters· Jan 30, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
LensCrafters always delivers, will continue to shop there glasses.
By DW
Response from LensCrafters· Jan 30, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
