Great service
Great service
By Ronald P.
Response from LensCrafters· Nov 12, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
962 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality.We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health.Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses.Because style is unique.No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.
LensCrafters (lenscrafters.com) has 962 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Great service
By Ronald P.
Response from LensCrafters· Nov 12, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I was pleasantly surprised at the exact prescription when I ordered from Lenscrafters online. When I purchased in the store not so great. I ordered two pair, received the first within a few days, amazing! I look forward to receiving my sunglasses today with the hope they will be perfect on the prescription as well.
By Carol
Response from LensCrafters· Nov 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Eyeglasses made on easy mode. As I received my first pair, I spun the block and got another pair. I have not taken them off (Versace). I love my frames and the lenses are clear as glass.
By Andre M.
Response from LensCrafters· Nov 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Good to work with.
By Bruce C.
Response from LensCrafters· Nov 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great selection of frames and the staff were fast and efficient and very attentive. As a first experience I would have to rate it as excellent.
By Wayne
Response from LensCrafters· Nov 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Everyone is helpful and kind
By Filomena R.
Response from LensCrafters· Nov 5, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Lenscrafters makes it seamless to order contacts.
By Crystal
Response from LensCrafters· Oct 28, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Bought 2 pairs of glasses from Calgary's Deerfoot City store. Staff was very friendly, helpful and knew their products. I only buy glasses from Lenscrafters because they have value prices, lots of selection, quality glass frames (spring loaded hinges), proper lens fitting (trained staff), and after purchase services (adjust and replace nose pads). I'm a loyal customer!
By Sonia M.
Response from LensCrafters· Oct 23, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or visit our website for more information!