Excellent product and shipping process
Excellent product and shipping process. Looks beautiful. High quality. I definitely will order from them again. Thank you
By Monika S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
591 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space.Designed to inspire. Built to matter. Made to last.
Legacyhandcraft (legacyhandcraft.com) has 591 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Excellent product and shipping process. Looks beautiful. High quality. I definitely will order from them again. Thank you
By Monika S.
I reached out for some custom shelves (48 x 11) and sent them my "drawing". They gave me very specific instructions for how to measure, I sent that in and from the time I ordered to when I received was under 4 weeks. This was a heavy item (67 lbs) and it arrived perfectly with mounting bolts and instructions. My installers were very diligent in following all their instructions. My only concern was MY measurements, but it worked! These look amazing and hold a great deal of items (wine, dishes, etc..). Communication all along the way was stellar. I cannot recommend them enough. Such an amazing crafted product, customer service, everything! If I figure out a way to attach a picture, I will! ;)
By Laurie in A.
I love all of my shelves! So far, I’ve received 8 shelves from Urban Legacy…(for our own home and a couple sets for our rental properties) and all have been exactly what I wanted! All, of course, beautifully unique. The last set of shelves were for my newly remodeled kitchen for our coffee station. These were custom-made, fit perfectly and look great! Awesome customer service, too! Thank you.
By Sandra M.
Absolutely Beautiful!!!
By Tracy H.
The shelves that I received were so beautiful! I honestly did not expect a product so well crafted. Dare I say impeccable? Urban Legacy can be proud of what they make. And I am proud to display their product in my home.
By SXH
Was delivered in lightening speed and is amazing quality. Also easy to install!
By Natalie D.
Very cool shelves, I plan to order more for my kitchen
By Lisa
A+++++ Checked all supplier boxes Beyond Fast Shipping Well Priced Great Quality Accurate Description Thank you Urban Legacy
By Kathy R.