Timely delivery but more importantly
Timely delivery but more importantly, like the product.
By Carolyn D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
591 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Legacy Handcraft (formerly Urban Legacy) creates handcrafted home furnishings that connect modern design with time-honored tradition. From floating shelves and mantels to Murphy beds, each piece is built from solid wood, designed to last a lifetime, and made to bring both elegance and purpose to your space.Designed to inspire. Built to matter. Made to last.
Legacyhandcraft (legacyhandcraft.com) has 591 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 551 reviews with 5 stars · Clear filters
Timely delivery but more importantly, like the product.
By Carolyn D.
Everything from receiving the product in a timely fashion,the look of the product/easy installation and my email correspondence was exceptional,I am very pleased with my product and experience with urban legacy
By Phillip T.
Product was delivered timely and was better than expected!
By Elizabeth R.
Very happy with our shelves. Customer service was great and shelves were delivered way before the expected eta
By Willie T.
I ordered custom open shelves for my kitchen, and they are exactly what I was looking for. Aiden was very responsive to my email about the custom route locations, and the shelves arrived quickly and well packaged. Would definitely order again!
By Rachel
I purchased a 50 floating shelves for my gallery displays. The installation was easy. People, mostly men, want to see how they are installed. The shelves highlight my artwork perfectly—showcasing them individually yet all together—and the weightlessness makes for an airy space.
By Mari-Pat B.
Excellent customer service. Amazing quality. Fast shipping.
By Angela N.
Nice looking reclaimed wood and the template worked perfectly. Thinking of ordering more shelves.
By Michael B.