They went above and beyond in customer…
They went above and beyond in customer service
By Susan P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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148 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Leeway Home is a direct-to-consumer homewares brand rewriting the rules of home, starting with all-in-one kits to set your table. We combine ceramics, glassware and flatware into simple boxes, thoughtfully designed for you and how you live. Whether you’re in a big city or a small town, single or married, an at-home cook or professional takeout orderer, everyone has a seat at the table with Leeway Home. You do you—we’ll do the rest. #LiveYourWay
Leewayhome (leewayhome.co) has 148 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 99 reviews with 5 stars · Clear filters
They went above and beyond in customer service
By Susan P.
Very happy with my purchase - full dining sets with glasses, complete cutlery, along with large & small bowls & plates. Additionally, a few of my items were broken in transit and the Leeway team went above and beyond to replace and get them to me in a timely manner. We've ordered Leeway in the past and will continue to use them.
By Chloe F.
The item I ordered was out of stock for 3 months. Leeway offered an alternate and added a set of mugs at no cost.
By Meredith A S.
Product is very good quality, shipped timely, glass is awesome, flatware high quality
By Korey C.
Our order arrived well packed and intact. The glasses are beautiful and feel good.
By Terri H.
Beautiful, Good value. On time. Love it! Fir compliments
By Marcia B.
Ordering was a snap…the plates arrived today in fine shape!
By Donald
I saw these dishes on Oprah’s favorite things list and needed some new bowls, the price was great so I decided to get them. They are really nice and great quality, I love them and highly recommend!! Also, customer service is amazing too!!
By Charity C.