Great product
The Leesa bed has been a great purchase
By Alex H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Leesa, we strive to be better in all we do. From designing and manufacturing premium sleep products to donating new mattresses to families in need through our nonprofit partners, we work every day to be a positive force in the world — because everyone deserves better sleep.Our mattresses are meticulously designed and made in America with the highest quality materials. They’re expertly crafted for exceptional comfort and support. Our 30-plus years of hands-on industry knowledge informs every one of our products, at every price point. You’ll find all you need for a better night’s sleep at Leesa.
Leesa Sleep (leesa.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 183 reviews with 5 stars · Clear filters
The Leesa bed has been a great purchase
By Alex H.
They were easy to reach on the phone, they were always pleasant and helpful. I never felt as if they were talking from a script or rushing to get me off the phone. They answered all my questions and made the purchase easy for me. Even when I called to say that I was waking up with a sore back and might have to return the mattress, the person I talked to said that returns were easy and that they would help me. But he offered to send me a topper at no charge which has taken care of my back problem and I won't be returning the mattress. Their level of customer service is something I seldom find these days - truly 5 star!
By susan
My son loves this mattress. We bought this and a competitor’s for his bunks and he chose this for his every night sleep.
By Sarah S.
Have purchased a Leesa mattress before. When it came time to purchase another I immediately went to Leesa as my family tells me this is the most comfortable mattress they've ever slept on.
By Graham
Easy shopping experience and loved the white glove delivery option
By Sylvia
Leesa provides quality mattresses that are made to order. The shopping process was easy and I felt that I purchased the right product for my needs. I had a very good experience with customer service as well.
By E.R.
I had my questions and concerns readily answered using the live agent chat
By Penny J.
Great communication. The notices with the timeline for shipping was good. I liked the free shipping as well as the trial period. The instructions for setting up the mattress also made it easy.
By Chris