Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
273 reviews
Leesa SleepSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Leesa, we strive to be better in all we do. From designing and manufacturing premium sleep products to donating new mattresses to families in need through our nonprofit partners, we work every day to be a positive force in the world — because everyone deserves better sleep.Our mattresses are meticulously designed and made in America with the highest quality materials. They’re expertly crafted for exceptional comfort and support. Our 30-plus years of hands-on industry knowledge informs every one of our products, at every price point. You’ll find all you need for a better night’s sleep at Leesa.
Leesa Sleep (leesa.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 13 reviews with 2 stars · Clear filters
Delivered Too Early I called and specifically asked that the item NOT be delivered until after 3/14 since our home is new construction and we would not be closing until 3/14. The item was delivered early and left on the front step for several hours until we could contact the realtor to bring it inside.
By Robin L.
Bought a Leesa small double mattress August 2018 and for the first year it was fine, however, then started sagging in middle, became unusable, very disappointing, not worth the money at all as not good quality for bad backs.
By Ms B.
I weigh 180 and this mattress is not comfortable for me. I am a side sleeper and wake up every morning with neck pain and back pain. It may be too firm for me. Unfortunately I thought it would get better over time but it did not. I missed the return window. It would maybe be good for a back sleeper with an adjustable bed. My partner weighs 250 and wakes up with neck pain as well. Sorry we really wanted to like these mattresses but I'm going to have to look elsewhere.
By Peter M.
I had an issue where I needed to return the mattress and get another one (from Leesa) outside the 100-day window. I figured they would be helpful but I was only offered a small coupon for the 1K investment I wasn't happy with. The service rep was kind enough but just a case of sorry about that. There are a ton of other companies to buy from for a better price so I will be taking my business and recommendations elsewhere.
By Shane H.
The apparently are low on foam, as the twins now come .5-2.5 inches shorter than a standard mattress. Returns are not easy and the require you to measure "their way" and then they question the picture with the numbers. Almost funny if it wasn't pathetic. The bed is comfortable. But now I have regular sized frame for a twin and i have an almost 2 inch gap to the edge. But they say the "warranty team" reviewed it and it's within reason. Again, almost funny. Won't buy from them again sadly. Was a fan. Now I would try a Casper.
By bonnie
