Worst company I’ve ever worked with
Worst company I’ve ever worked with. Their customer service is terrible and a scam. If you receive a damaged item, you’re screwed. Not only do you have to pay around 150-200$ to ship it back to Pakistan , they only give you 20% partial credit for a refund. Stay far away from this scam company
By Daniel Lerma J.
Response from Leatherjacketz· Feb 29, 2024
Hi Daniel, We apologize that we fell short of your expectations, we acknowledge several areas where we fell short, while also recognizing certain legitimate aspects. We understand the frustration caused by size issue, but the size you received was the exact one you have ordered from us considering the size chart on the website. and though we were prepared to compensate. Regarding our company's structure, while our head office is in multiple locations across the USA, our overseas production units based in Asian regions and handle the crafting and shipping of items. We are committed to address your concerns. Our team will reach you out shortly for further discussion and to address any lingering perceptions. Team LJZ