Muy buena
Muy buena, muy contento, muy bien atendido
By CARLOS T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
277 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At LeaseRunner, we believe that being a landlord should not feel like a side-hustle. Instead, owning and managing residential real estate should be more like having a passive income. We built LeaseRunner to help landlords with the riskiest decisions of tenant screening and selecting a new tenant, staying compliant with local and state lease laws, and providing landlords with tools like digital rental application, tenant screening, lease e-signing, and online rent payments. LeaseRunner is one of the very few, if not the only, tool that does not charge periodic fees. Whether you own or manage one property or 20, LeaseRunner will make you look like a tech-savvy landlord.Your applicants and tenants want to complete and pay for their application online. They are expecting a lease with e-signature, and they do want to pay rent on time if you offer Autopay. LeaseRunner can do all that.Our tenant screening reports are the most comprehensive in the industry. LeaseRunner offers full Credit Report, not just the score. It offers Eviction Report and Criminal Report according the FCRA and Fair Housing rules. In addition, our automated Payroll Verification and Cash Flow Report goes above industry standards.
LeaseRunner (leaserunner.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 32 reviews with 4 stars · Clear filters
Muy buena, muy contento, muy bien atendido
By CARLOS T.
Great service reasonable price and quick turnaround. Perfect for tenant screening. Would highly recommend with the free application too!
By David N.
Fairly easy user-friendly Interface. Good instructions. Fast reply - unbelievable.
By John S.
I wish they went back to a phone number to contact them. Now everything is more automated and losing the human touch. Other than that they have a simple and streamlined system.
By Andrea C.
The workflow and automatic lease building is where I get the value. However, some limitations in editing cause a problem. When editing the "owner" field in the lease, I cannot fit the legal name of the owner: "XXX Holdings - Xxxxx Xxxxxx XXXX Xxxxx Series LLC". I need a higher character limit. From a legal perspective this may be a deal breaker.
By David T.
This is my second year using lease runner and it is super easy to use and manage tenants. I just wish it allowed for my customizations in the lease terms.
By Natasha H.
Response from LeaseRunner· Apr 24, 2025
Hi Natasha, thank you for your review. Our lease templates are fully customizable. While you cannot edit the original, you can duplicate the original and make edits. Feel free to reach out to Help if you need help next time you want to edit the lease.
The process was simple and easy
By Barbara H.
The background check didn't immediately produce results for the criminal report. I communicated with the company and they gave me the report within 24 hours. So they were responsive, but naturally, I would have preferred to have received the report immediately.
By Ben R.
Response from LeaseRunner· Apr 3, 2025
This particular criminal report required a manual review to verify if the returned record do indeed belong to this specific applicant. It is rare, we see about five per year. We appreciate your patience, Ben.