Very good customer service
Very good customer service. Easy to use CRM
By Wali
Response from LeadMailbox· Sep 25, 2020
Thank you! We do try to get to each support request as rapidly as possible.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you andyour company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features:* Month to month - no long term contract required* Per seat charges* Import or Export CSV files* Direct POST from Lead Providers* Interface with Leading Loan Origination systems* Customizable database field structure* Email Drip Campaigns* Mass Email* SMS services* Automatic Unsubscribe* Auto Dialer with Voice Message Service* Interface with Outside Services and other CRM systems* Live telephone support* Daily support online webinars* Share files with marketing partners* Triggers do work for you an night* Add more sales agents at any time* Local presence dialing* Interface with Telemarketing services - live call transfer* Animated Videos* Videos* HTML using pictures logo and more* Modifiable, Flexible, Customizable* Standard Email Templates that can be modified to suit your situation* Standard SMS Templat
LeadMailbox (leadmailbox.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 171 reviews with 5 stars · Clear filters
Very good customer service. Easy to use CRM
By Wali
Response from LeadMailbox· Sep 25, 2020
Thank you! We do try to get to each support request as rapidly as possible.
I love how Leadmailbox works behind the scenes for me. It keeps track of all the steps in the process I need for each of my clients and keeps things personal. My clients don't feel badgered or like they are being contacted by a robot. And once I set it up, I don't have to remind myself to keep up with every little step.
By D S.
Response from LeadMailbox· Sep 21, 2020
Thank you for this thorough comment on how LeadMailbox keeps users organized and on track.
Great system and service!
By Shawn
Response from LeadMailbox· Sep 21, 2020
Thanks for using LeadMailbox! We appreciate your business and are always available to help.
I have used leadmailbox for years and they have always done a great job. Great client service and very responsive to my companies needs.
By Jeff
Response from LeadMailbox· Sep 22, 2020
Jeff, Thanks for your positive review of our service and support! We appreciate your business and are always available to help.
This is a very flexible and custom system to use. If you spend the time getting to know how it works, it will work magic for you. I have people engage me months later thanking me for thinking of them and following up. I strongly suggest adding the SMS service and animated video archive to your account. These powerful tools will make a huge difference.
By Alan
Response from LeadMailbox· Sep 18, 2020
Alan, thank you for your evaluation. It's good to know our service is appreciated. Your support of the various aspects of our service means a lot across the board.
I like the quick responses I get when i need help. Looking forward to learning more about the system.
By Alfredo
Response from LeadMailbox· Sep 18, 2020
Thank you for taking the time to post your comment and rating.
LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT LOVE IT
By Darren
Response from LeadMailbox· Sep 18, 2020
THANK! We appreciate the positive review.
Dave is literally the best support agent I have for any of the dozens of accounts I have for my business! Would give him 10 stars if I could! !!
By Jeff
Response from LeadMailbox· Sep 18, 2020
Thank you for taking the time to post and for your kind remarks.