Leading RentalReviews of leadingrental.com

Steer Clear! Rented a 40CY Dumpster for $695. The day before it was to be delivered they said they didn't have any and tried to talk me into waiting 2 weeks or renting twp 15 CY dumpsters for $500 each. What a scam!

DO NOT EVER USE THIS COMPANY!! UPDATE: I'M 99% CERTAIN THEY SOLD MY EMAIL ADDRESS ALSO. BEWARE! We had a contract with them for delivery of a porta potty on Friday. When we called to check on delivery, we were told it was changed to Monday. We didn't change it. We never got a call from anyone about a change, which was unacceptable anyway as we needed it Friday. Anna gave us the run around about calling the driver and re-routing, but it was all BS while she ran out the clock to 5pm and left for the weekend and left us hanging. They charged my credit card too. I canceled the delivery request Saturday and disputed the charge. Horrible company. Zero customer service or any real concern for the customer at all.

This company is a scam. They don't actually rent anything. They are a middleman company. You pay them and then they try to find another company to fill the order. If they cant find someone to assist they cancel your order without notice. WORST CUSTOMER SERVICE EVER.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I ordered a porta potty for backyard reception; i signed a contract w leading rental a month in advance. 3 days prior to the event, a rep from leading rental called and said the price changed from $350 to $500; she said prices change; i told her that I had a contract; she said I didn't understand the industry. The rep said she could cancel the contract - but I was 3 days from the event. Then i asked who is really providing the porta potty - she finally said she would cancel and I could deal directly with Jiffy John - who is a local company. When I called, the owner was GREAT. Lesson learned - know who you are dealing with. Leading rental is a website company that is a middle man. They don't rent anything. They add their fee on top of what local companies charge. DO NOT deal with Leading Rental - EVER

This company is a total Rip-OFF. We ordered a Port-a-John that was supposed to be delivered on a Friday. They delivered it on a Thursday when no one was home. They dropped it in the driveway in front of our home blocking a parking area. We called and asked to have it moved to where we wanted it. We were told that all of the problems were our fault because we were not home when it was delivered and we could not give direction to where we wanted it set-up. (They delivered it on wrong date) The company then told us there would be a $75.00 charge to have the driver come back and move it. When we refused to pay the added fee we were told very rudely to MOVE IT YOURSELF and they hung up on my wife. We also had ordered a unit for July 4th. After this incident we cancelled the second order. We checked our credit card statement and found out they went ahead and billed us for the unit we cancelled. We called the company and were told they had already cancelled the payment from the credit card. From other reviews it seems this is their normal way of doing business, charging for services not rendered. So far the money has not been returned to our credit card. If you face the same type of problems, I would suggest cancelling your credit card because they have the number and they have no problem making unauthorized charges. STAY AWAY FROM THIS COMPANY!!!

This is the worst company I have ever dealt with- They do NOT answer their phone- I ordered a porta Potty that was NOT Delivered - they still charged my credit card. Same experience a s everyone else- when they do answer(Anna) said it was enroute-- Total liars and are full of ****.PLEASE DO NOT use them. I will report them to the Better Business and of course American Express. What nerve to charge for an item that was not even delivered. Horrible people. Horrible business.

I really wish I had read this before contacting them. We rented a unit for our wedding at a lake house and it was never delivered. We kept emailing and calling and they kept saying it was "IN ROUTE". When we couldn't wait any longer we finally went with another company costing us 3 times the amount because it was last minute. They charged our card $425 and we have never received a refund even though they keep saying it's "being processed". I don't know what can be done to stop them from stealing people's money but I will be contacting an attorney to help with this process.

The issue i have is because the porta johns were not picked up in a timely fashion we will have a hard time getting that venue again. Pickup should have happened on Monday. Today is Wednesday and no pickup yet. The owner of the venue is not pleased at all. If i could give 0 stars i would. Thanks Anna for ruining everything.