Megan at customer Service was extremely…
Megan at customer Service was extremely helpful with shipping advice and was very professional.
By JENNY P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
735 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.
Layla Grayce (laylagrayce.com) has 735 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Megan at customer Service was extremely helpful with shipping advice and was very professional.
By JENNY P.
Great customer service! I truly appreciate the assistance Megan gave me in dealing with an item that was recently shipped incorrectly. She dealt with the manufacture, arranged for shipping return and and kept me informed as to when the replacement would be available. Her rapid responses and excellent customer service took the sting out of having to wait a few more months for the item to come back in stock. Thank you, Megan!
By Sandy
Customer Service answered all my questions and now will need to wait on the actual delivery of product bought online
By Alexandra
First time buyer with Layla Grace. Great price and simple purchase process
By Nick
Many times when shopping online, companies have hidden fees or change the shipping, etc. This was such a pleasant experience. Thanks for the honesty in sales. It was easy to navigate the site and of course, feeling like I received an awesome price makes me want to look at this company for future purchases.
By Supt
Super fast shipping! For a piece of furniture, I can't believe I got it in one week !!! great job guys.
By Lisa
Response from Layla Grayce· Feb 3, 2023
Thank you for your kind words, enjoy your new bedside table!! Please keep us in mind if you're ever on the hunt for a new piece of furniture or decor.
Very professional, clear communication and follow through. There are so many online furniture shops to buy from, but working with the people here has made all the difference. Assistance has been beyond what I would have expected, and so much appreciated. Terms and pricing have also been fair.
By Pumpkinfry
Response from Layla Grayce· Feb 3, 2023
Thank you so much for your feedback, Tanya. I'm very happy to hear how well our team did. Please reach out if you ever need anything else!
customer service person was very pleasant and answered every question.
By Deborah