excellent communication with the…
excellent communication with the customer service
By Jane
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
735 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.
Layla Grayce (laylagrayce.com) has 735 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 636 reviews with 5 stars · Clear filters
excellent communication with the customer service
By Jane
They respond quickly to questions, provide links and necessary information for easy ordering, options for delivery, and more. Very happy!
By LBI
Your website is easy to navigate and I found just what I was looking for and at a great price.
By Laura C.
I bought the Tocarra rug and it is beautiful. Works perfectly in my room. Thanks
By Nancy L.
Price was better than others at the time of purchase. Product delivered on time and was in good condition. Delivery team was professional.
By BECKY
Gladys helped me finalize my order and insure everything was perfect. Nice website, great offerings.
By Peter
The ordering experience started off well with an actual human being answering the phone in a timely fashion. The Customer Service Rep, Megan, was knowledgeable, professional, and helpful. We received periodic updates on the status of the order, and the merchandise was delivered as promised on time. White glove service was outstanding. The purchase experience was so good that we ordered another piece from Layla Grace recently.
By MARLYIN
A few weeks ago I've purchased one luxurious design of sofa set from this site. Also ordered for a tea-table and get all furniture so fast. Stuff were so helpful and efficient to their job. Satisfied customer service, great prices of products. Recommend.
By Jeff H.