Excellent customer service…
My son’s strap on his bag broke and when we sent them a message they immediately called back. They replaced it and had a replacement to us within a week. They even replace his back pack bag that some of the stitching had come a part at the seem. We had bought that bag a couple years ago and didn’t realize that it could’ve been replaced after couple years of use. They stayed in constant contact with us updating everything and even gave us a call saying when it shipped. Cant say enough about how great their customer service is
By Chris D.
Response from Laxgear· Sep 1, 2025
Thank you for taking the time to write and give 5 star review. Its important to have good service!