Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
482 reviews
8am LawPaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA.LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm.Request A DemoSign upLearn More
8am LawPay (lawpay.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 21 reviews with 3 stars · Clear filters
We use MyCase and are frustrated that the features of LawPay that we need (cc fee’s, pay later, echeck payments from our end) do not work without a stand alone LawPay account. It’s costing us time to save money on CC processing fees.
By Bonnie A.
Customer service and set up was easy enough. It would be nice to be able to set up automatic bill reminders. It would also be helpful to have the credit card fee, once set up, apply to the quick bill as well as the accept payment option. Alternatively, it would be nice to be able to edit the quick bill without having to redo it entirely to reflect a "cash discount" for customers who pay with cash or check. In other words, be able to record the "actual" amount paid, without having to resend the bill to the client. I like the integration with MyCase and fee structure, but the features above are features I miss from my old billing platform.
By Andrew
Credit card fees are high. Other companies have much cheaper fees. Interface is otherwise good.
By Rory S.
The credit card and debit card fees are higher than the average. Affirm (client care) takes a long time to deposit funds into the account. The 5% fee charged by Affirm is very pricey.
By Robert Lewis L.
It is not truly Dockewise friendly. The integration needs improvement. As of right now, we can't schedule autopayments with anything but a debit/credit card. All other method payments do not really work well together with Lawpay.
By Maggie C.
It would be great if all transactions made with my link appeared on my dashboard. But its only show on my admin dashboard.
By Yasmin
We're happy with the ability to collect payments online and to have a link on our website. The service fees are less than many other credit platforms. However, we're not pleased with the "pay over time" aspect from Affirm. We've yet to have a client get approved for it, so we're not collecting the full fee upfront and still working on payment plans ourselves. Affirms standards seem to be a little high.
By Laura K.
I would really like an email the day before my monthly fees are going to be withdrawn so I can ensure the funds are in my operating account. A lot is going on the first of the month. The last thing I need is to have to guess what the fee will be and when it will be withdrawn but that's what I have to do.
By Karen N.
