Helpfull
Helpfull and responsive
By customer
Response from Lavu· Apr 18, 2022
Hi Nick, we're glad to hear our team could help you out!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Helpfull and responsive
By customer
Response from Lavu· Apr 18, 2022
Hi Nick, we're glad to hear our team could help you out!
Hi my name is Avderim from mrbruno's Pizza in Little ferry nj i was talking too Mir about one ouwer and he was very good thank you Mir for you time very good employer thank you
By customer
Response from Lavu· Apr 18, 2022
Hi Avderim, thank you so much for your feedback! We are so happy Mir could help you with your issue.
I had a ticket that would not close and it was preventing me from doing the end of night paperwork. I called and the technician had the situation cared for within minutes.
By JJF
Response from Lavu· Apr 11, 2022
Hello! We're so happy our team could help resolve your issue quickly. We are always here to help!
Good customer service.
By Raj P.
Response from Lavu· Apr 11, 2022
Hi Raj, we're always happy to help!
We have been using Lavu for several years now and they have always been very helpful and polite when we call in for service.
By Hilton W.
Response from Lavu· Apr 11, 2022
Hello! Thank you for your review! We really appreciate the feedback and are always eager to help.
Nicki was amazing, very patient and explained everything thoroughly. All of my issues were fixed without a hitch.
By customer
Response from Lavu· Apr 11, 2022
Hi! Thanks for letting us know how helpful Nicki was! We love hearing great feedback.
Thanks Roy, very helpful and exactly what we needed.
By Haydn
Response from Lavu· Apr 7, 2022
Hi Haydn! Thank you for letting us know how helpful Roy was!
The team worked hard so 5 stars. But being without printers for 2 days is absolutely unacceptable.
By customer The Rusty M.
Response from Lavu· Apr 7, 2022
Hi! We're very sorry that you were without your printers for two days, but we are happy that the issue was able to be resolved! We are always working on improvements for every aspect of the product.