Prompt
Prompt, professional, knowledgeable and resolved the issue.
By Mark S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 509 reviews with 5 stars · Clear filters
Prompt, professional, knowledgeable and resolved the issue.
By Mark S.
Listened and responded to issue.
By Lou P.
We have been with them for 13 years and it’s working Restaurent Kobaek
By Søren H.
The rep I dealt with was very helpful and walked me through what I needed to do to update our point of sales system to reflect a tax increase.
By Stephanie
They stay with you until the problem is solved
By Clarence J.
The customer service rep was excellent. Knew exactly what to do
By Sam A.
Savio Rey was so patient and helpful. He helped me fix my login problem and I was able to get my back-office work completed in a timely manner. I wish all my customer service experiences were as pleasant and professional.
By Fox N B.
Savio was Extremely HELPFUL!!!… knowing the system & how to explain it to a customer was top-notch!!
By Tina Y.