Great customer service
Great customer service
By Frank A.
Response from Laurel Road· Nov 6, 2023
Thank you for taking the time to provide us with your positive experience with our team!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
590 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 393 reviews with 5 stars · Clear filters
Great customer service
By Frank A.
Response from Laurel Road· Nov 6, 2023
Thank you for taking the time to provide us with your positive experience with our team!
Great rates and appropriate updates.
By Daniel M.
Response from Laurel Road· Nov 6, 2023
Thank you for your positive feedback!!
I can deposit money Monthly and see where is is building. It encourages me to give more as I can!
By Tammi S.
Response from Laurel Road· Nov 6, 2023
We are happy that we are able to help with growing your money.
Time to response is very good. Easy online account management
By Victoria K.
Response from Laurel Road· Oct 18, 2023
Thank you taking the time for providing your positive feedback!
Great customer service! Had issues applying for a checking account then customer service reached out to me and we were able to make things happen.
By C H L.
Response from Laurel Road· Sep 27, 2023
Thank you for taking the time to provide us with your feedback, we strive to provide excellent customer service. Happy we were able to help you.
Easy to start a savings account
By ROBERT A C.
Response from Laurel Road· Aug 22, 2023
Thank you taking the time to provide us with your positive experience, and we are happy we are here to help with your financial goals.
Quick and easy.
By Stan
Response from Laurel Road· Aug 11, 2023
Thank you for providing your positive feedback, we are happy to hear about your experience.
Easy to apply and open an account! Amazing rates!
By Annette
Response from Laurel Road· Aug 11, 2023
Thank you for opening an account and taking the time to provide us with your positive experience.