Great service
Great service! When I called, I was able to talk to someone quickly that found an answer to my question.
By Gregory B.
Response from Laurel Road· Jan 8, 2024
Thank you for providing your positive feedback, we are always here to help!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
590 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 393 reviews with 5 stars · Clear filters
Great service! When I called, I was able to talk to someone quickly that found an answer to my question.
By Gregory B.
Response from Laurel Road· Jan 8, 2024
Thank you for providing your positive feedback, we are always here to help!
Great overall experience! Highly recommend to others!
By Lana S.
Response from Laurel Road· Jan 4, 2024
Thank you for your positive feedback, we are always happy to help!
Easy to setup. A welcoming call from the real banker. Clear guideline for bonus
By Qing M.
Response from Laurel Road· Jan 4, 2024
Thank you for taking the time to give us your positive feedback on your experience with Laurel Road!
Customer Service A+!. Easy application process! Awesome bonuses when opening account and every month thereafter if you have qualifying direct deposits, which isn't very much. Very satisfied member at this point.
By Anthony H.
Response from Laurel Road· Jan 4, 2024
Thank you, we are happy to hear you are liking the Loyalty Checking Bonus program!
I am very impressed with the great interest rate. The interface is easy to navigate.
By Joshua C.
Response from Laurel Road· Jan 4, 2024
Thank you for taking the time to provide us with your positive feedback, we always encourage our members to provide us with their experiences with Laurel Road.
I was pretty happy with the application process and it was fast and convenient. Received my card in a week.
By Omar K.
Response from Laurel Road· Jan 4, 2024
Happy to hear the account opening process went smooth and easy! Thank you for providing your positive experience.
Great experience to be there
By Rama
Easy to use , use to understood banking facilities.
By Anuj K.